Professional new-build defect inspections by RICS-registered surveyors








Purchasing a newly built home is one of the biggest financial decisions you'll make, and even brand-new properties can have hidden defects that aren't immediately visible. Our snagging surveys in Puriton provide a thorough inspection of your new-build property, identifying construction issues, unfinished work, and quality defects before you complete the purchase. With the average new-build in Puriton costing anywhere from £345,000 to £575,000, a snagging survey protects your investment and gives you leverage to request remedial works from the developer.
Puriton has seen growing interest from buyers looking to move into this Somerset village, particularly with developments like Redrow's Polden Orchards bringing new Heritage Collection homes to the area. Our local inspectors know exactly what to look for in properties built by volume housebuilders, and they'll provide you with a detailed report highlighting every issue that needs addressing. Whether you've exchanged contracts or are still in the negotiation stage, booking a snagging survey could save you thousands in remedial costs.
Many buyers assume that a new-build home will be perfect, but our experience inspecting properties across Somerset tells a different story. We typically find between 100 and 200 individual defects in a standard three-bedroom new-build, ranging from cosmetic issues like poorly finished paintwork to more serious concerns affecting the structural integrity of the property. Getting your snagging survey completed within the first few weeks of receiving your keys ensures any problems are documented while the developer remains legally responsible for addressing them.

£306,778
Average House Price
From £345,000
New Build (Polden Orchards)
+12%
Price Change (12 Months)
£335,884
Peak Price (2022)
Our snagging inspectors examine every accessible area of your new-build property in Puriton, documenting defects ranging from minor cosmetic issues to significant structural concerns. We check the quality of finishings throughout the property, including plasterwork, paintwork, flooring, kitchen units, bathroom fixtures, and window installations. Our inspectors test all doors and windows for proper operation, verify that sealants are complete around wet areas, and assess the functionality of heating systems, plumbing, and electrical installations.
External inspections form a crucial part of our survey work in Puriton. We examine the condition of roof tiles, gutters, downpipes, and fascia boards. We check the quality of brickwork and mortar joints, assess the positioning and condition of damp proof courses, and inspect foundations for signs of cracking or settlement. Our inspectors also look at the surrounding landscaping, boundary treatments, driveways, and paths to ensure these have been completed to the specification agreed with the developer.
At Polden Orchards on Woolavington Road, we've inspected numerous properties built under Redrow's Heritage Collection range. These homes typically feature traditional brick construction with render finishes, and our inspectors are familiar with the common issues that arise in this specific build type. We check that cavity insulation has been installed correctly, verify that lintels are properly supported above windows and doors, and ensure that damp proof membranes haven't been damaged during the construction process.
Source: Rightmove 2024
Redrow's Polden Orchards development on Woolavington Road has brought dozens of new three and four-bedroom Heritage Collection homes to Puriton. While Redrow is a well-established national housebuilder, even quality developers can miss defects during the construction and handover process. Our inspectors are experienced in identifying the typical issues that occur in new-build properties, from poorly finished plasterwork and ill-fitting doors to more serious concerns like inadequate damp proofing or drainage problems.
The price range for new homes at Polden Orchards starts at around £345,000 for a three-bedroom detached property and rises to £575,000 for a large four-bedroom detached home. With such significant investments at stake, our snagging surveys provide essential protection. We check that your property has been built to the standards expected, that all necessary certifications are in place, and that the finished home matches what you were promised in the sales documentation. Our detailed photographic evidence makes it straightforward to demonstrate issues to the developer's customer care team.

Most developers offer a defects liability period of typically 12 months from completion. Book your snagging survey as soon as possible after getting your keys, ideally within the first few weeks, so any issues can be reported to the builder while they're still within their warranty obligations.
Choose your preferred date and time for the survey using our online booking system or by calling our team. We'll confirm your appointment within 24 hours and send you detailed information about what to expect on the day of the inspection, including any access requirements.
Our inspector visits your Puriton new-build property and conducts a thorough visual inspection, photographing and documenting every defect found. We work systematically through the property, checking internal rooms, fixtures, and fittings before moving to external areas including the roof, walls, and drainage systems.
Within 48 hours of the inspection, you receive a comprehensive snagging report listing all issues with severity ratings and supporting photographs. The report is formatted to make it easy to forward to your developer or their warranty provider, with each defect clearly categorised by priority.
Use your report to request remedial works from the developer or their warranty provider before your defects period expires. We can provide guidance on the best way to present your findings to ensure a timely response from the builder's customer care team.
Our inspectors typically find between 100 and 200 individual defects in a typical new-build property, ranging from minor cosmetic issues to more serious problems that could affect the habitability or structural integrity of the home. Among the most common issues we identify are poorly finished plasterwork with cracks or blemishes, doors that don't close properly or have visible gaps around frames, and incomplete sealant around windows, bathrooms, and kitchens. These issues may seem minor individually, but they can add up to significant remedial costs if not addressed by the developer.
Structural items also feature regularly in our snagging reports. We frequently find hairline cracks in walls that may indicate movement or inadequate curing of materials, lintels that aren't properly supported, and damp proof courses that have been installed incorrectly or damaged during construction. Roof tile alignment, particularly on complex rooflines, often shows issues, and we regularly identify problems with cavity trays that could lead to water penetration. External issues include landscaping not completed to specification, boundary treatments missing or poorly installed, and drives or paths that haven't been finished.
Electrical and plumbing systems frequently require attention in new-build properties. We test all sockets, switches, and electrical outlets to ensure they function correctly and are properly earthed. Plumbing checks include verifying that all connections are secure, that water pressure is adequate, and that there are no leaks in visible pipework. We also check that the central heating system operates correctly and that thermostats and controls are functioning as expected.
A snagging survey is a detailed inspection of a newly built property that identifies defects, incomplete work, and quality issues. Unlike other surveys that assess value and condition for mortgage purposes, a snagging survey specifically focuses on the build quality and finishings that developers should rectify before handover. Our inspectors provide a comprehensive list of issues with photographs that you can present to your builder or warranty provider.
You should book your snagging survey as soon as you receive the keys to your new property, ideally within the first two to four weeks. Most developers offer a defects liability period of around 12 months from completion, during which they are obligated to rectify issues. Booking early ensures any problems are identified and reported while the developer is still responsible for addressing them. At Polden Orchards and other new developments in the TA7 area, we've found that the first few weeks after handover are critical for catching issues before they're overlooked.
A typical snagging survey for a three-bedroom new-build property takes between two and four hours, depending on the size and complexity of the home. Larger four-bedroom detached properties like those at Polden Orchards may require closer to four hours for a thorough inspection. We'll provide an estimated duration when you book your appointment, and our inspector will work methodically to ensure every accessible area is checked.
Once you receive your detailed snagging report, you can forward it to your developer or their customer care team to request remedial works. If your property is covered by an NHBC warranty or similar structural guarantee, the report also provides documentation for any claims. We recommend requesting an inspection by the developer within 14 days so they can verify the issues before commencing remedial work. Our reports are formatted to make this process as straightforward as possible.
Snagging survey pricing in Puriton typically starts from around £350 for a two-bedroom apartment and increases with property size. A three-bedroom semi-detached or detached property usually costs between £380 and £450, while larger four-bedroom homes may cost £500 or more. The cost is a small fraction of the property value and could save you thousands in potential remedial costs. Given that new properties in Puriton range from £345,000 to £575,000, the investment in a snagging survey represents excellent value for money.
While it's ideal to book within the defects liability period, you can still benefit from a snagging survey even after this period has ended. The report identifies all issues regardless of who is responsible, and some problems may be covered under your structural warranty (such as NHBC Buildmark) for longer periods. Additionally, knowing the full condition of your property helps you plan and budget for any necessary remedial work yourself. Many homeowners find a snagging survey useful for identifying issues even years after moving in.
Most new-build properties in Puriton, including those at Redrow's Polden Orchards development, are covered by NHBC (National House-Building Council) warranties. The NHBC Buildmark policy typically covers structural defects for the first 10 years after completion. Other warranty providers like LABC Warranty and Premier Guarantee may also be used depending on the developer. Our snagging reports provide the documentation needed to support any warranty claims you may need to make.
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Professional new-build defect inspections by RICS-registered surveyors
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.