Comprehensive new-build inspections by RICS-qualified surveyors. We identify every defect so developers fix them properly.








Moving into a new-build property in NW4 is exciting, but behind those fresh walls and gleaming surfaces, dozens of defects may be lurking. Our independent snagging surveys give you the professional documentation you need to demand the developer fixes these issues before they become expensive problems down the line. We work entirely for you, providing unbiased reports that developers take seriously.
In the Hendon area, where new developments like Westgrove and Spectrum are delivering hundreds of new apartments, our inspectors regularly find between 100 and 200 snags in typical new-build homes. From poorly finished plasterwork and ill-fitting doors to incomplete sealant around windows and drainage issues, we check every detail your builder should have completed. Our team understands the specific construction methods used in these modern developments, including the modular bathroom pods and pre-finished kitchen units common in local apartment buildings.
With flat prices averaging over £429,000 in NW4, discovering significant defects after you've moved in can be stressful and costly. A snagging survey typically costs a fraction of the potential repair bills, and the developer is legally obligated to address issues identified in our report during the defects liability period. Don't let cosmetic defects become expensive headaches - let our surveyors give you the evidence you need to get your developer to put things right.

£661,435
Average House Price
£429,899
New Build Flats (Average)
£1,294,825
Detached Homes
-2%
Price Change (12 Months)
Westgrove, Spectrum
Recent Development
Our surveyors conduct a room-by-room inspection of your new-build property, documenting every defect regardless of how minor it might appear. We examine the quality of finishings throughout, including plasterwork, paintwork, flooring, joinery, and fixtures. Windows and doors get particular attention - we check they open and close properly, seal correctly, and show no scratches or installation damage. Our team has inspected dozens of properties in developments across Hendon, so we know exactly what to look for.
Bathroom and kitchen installations receive detailed scrutiny because hidden plumbing and electrical issues can cause significant damage if left unrepaired. Our inspectors lift accessible panels, check sealants around wet areas, and test water pressure. We document any cracked tiles, poorly fitted units, or incomplete grouting that could lead to damp problems. In properties with modular bathroom pods, we pay extra attention to the joints and seals where different components meet, as these are common failure points.
External elements get equal attention. We inspect the building envelope for gaps in sealant, correctly aligned cladding or brickwork, and proper installation of windows and balconies. For apartments in Hendon's newer developments, we check balcony railings, entrance hallways, and communal areas that form part of your property specification. Our team notes the condition of triple-glazed windows, which are standard in many new Hendon apartments, checking that seals are intact and operation is smooth.
Electrical and safety installations form a critical part of our inspection. We test socket outlets, light switches, and consumer units to ensure proper operation and safe installation. Our surveyors verify that extractor fans work correctly, especially in bathrooms and kitchens where ventilation is essential for preventing damp. Any face plates that are missing, cracked, or improperly fitted get documented alongside fully operational safety devices.
Developers under pressure to complete projects quickly often cut corners that become your problems later. Our independent position means we work entirely for you, not the builder, so our reports are comprehensive and unbiased. Every defect gets photographed and described in detail, creating a formal record that developers take seriously. When we inspect a property at Westgrove or Spectrum, our surveyors have extensive experience dealing with these specific developments and know the common issues that arise.
In Hendon's competitive property market, where flat prices average around £430,000, discovering significant defects after you've moved in can be stressful and costly. A snagging survey typically costs a fraction of the potential repair bills, and the developer is legally obligated to address issues identified in our report during the defects liability period. Our detailed documentation makes it easy to demonstrate what needs correcting, and most developers will schedule rectification work within weeks of receiving our report.
The speed of construction schedules in the Hendon area means defects still occur even in modern developments built to high energy-efficiency standards. New apartments in Hendon typically share construction characteristics including modular bathroom pods, pre-finished kitchen units, and panelised internal walls, each with specific potential defect patterns our inspectors understand. We've found that the rush to complete developments before warranty periods begin often results in items being finished to a minimum standard rather than a quality finish.

Source: Rightmove/Zoopla 2024
Our inspectors consistently encounter recurring problems across new-build developments in the NW4 area. Plasterwork deficiencies rank among the most frequent findings - walls that aren't properly primed, uneven surfaces, and paint applications that don't meet trade standards. These cosmetic issues often indicate rushed drying times or inadequate site supervision during construction. We've seen properties where plaster has been applied too thickly, leading to cracking as the building settles.
Door and window issues appear constantly in our Hendon surveys - doors that bind against their frames, windows that don't seal properly, and handles or locks that don't engage correctly. While these might seem minor, they indicate installation quality problems that can affect thermal efficiency and security. In Hendon's climate, poorly sealing windows mean higher heating bills and potential condensation problems. Our surveyors test every window in each room, documenting any gaps or difficulty in operation.
Sealant deficiencies cause particular problems in apartment buildings where water penetration can affect multiple units. We check all sealant joints in bathrooms, kitchens, and around window frames. Incomplete or poorly applied sealant around balconies and external elements is a common finding that developers must address under their construction warranty obligations. In developments with multiple apartments, water ingress through faulty sealant can travel between units, making early identification critical.
We also frequently find issues with built-in appliances, ventilation systems, and mechanical ventilation with heat recovery (MVHR) units that are increasingly common in energy-efficient Hendon new builds. These systems require proper commissioning and our surveyors test that they operate as designed. Missing items, such as instruction manuals for appliances or missing screws on cover plates, get logged alongside more serious defects affecting liveability.
Choose a convenient date and time for your inspection. We'll confirm appointment details and send you information about what to prepare. Our flexible scheduling means we can often accommodate inspections within days of your request, even for properties in new developments like Westgrove.
Our qualified surveyor visits your Hendon property and conducts a comprehensive inspection, photographing and documenting every defect found. The inspection typically takes between 90 minutes for a small flat and 3 hours for a larger property. Our surveyor works through a detailed checklist covering all areas from the roof space to the balcony.
Within 48 hours, you receive a thorough snagging report listing all issues with photographs, descriptions, and recommended resolutions. The report is formatted to make it easy to send directly to your developer. Each defect is numbered and clearly described, with severity indicated so you can prioritise the most important items.
Use our report to request fixes from your developer. Our detailed documentation makes it easy to demonstrate what needs correcting. If the developer disputes any items, our report provides professional evidence of the defect. We can also arrange a re-inspection once the developer has completed their remedial works.
Your new-build home should be covered by an NHBC, LABC, or Premier Guarantee warranty. Our snagging report provides the documentation you need to make valid warranty claims. Most developers have a defects liability period of 12-24 months from completion - book your survey promptly to ensure you can identify all issues within this timeframe. Even with a structural warranty, cosmetic and finishing defects are typically your responsibility to report directly to the builder, not through the warranty provider.
The NW4 postcode has seen significant new-build activity in recent years, with developments delivering modern apartments across Hendon. Westgrove offers a range of 1, 2, and 3-bedroom apartments with shared ownership options starting from around £87,500, while fixed-price units range up to £560,000. The Spectrum development provides secure gated living with energy-efficient homes. Both developments have become popular choices for first-time buyers and investors alike in this part of north-west London.
These modern developments use contemporary construction methods including triple-glazed windows and energy-efficient designs. However, the speed of construction schedules means defects still occur. New apartments in Hendon typically share construction characteristics - modular bathroom pods, pre-finished kitchen units, and panelised internal walls - each with specific potential defect patterns our inspectors understand. We've inspected numerous properties in these developments and know the typical issues that arise.
Whether you've purchased through shared ownership or outright, your new-build home represents substantial investment. With flat prices averaging over £429,000 in NW4, identifying and resolving defects before they become chronic problems makes financial sense. Our surveyors understand the specific construction methods used in local developments and know what to look for. The money spent on a snagging survey is minimal compared to the potential cost of repairing undisclosed defects.
Properties in the Hendon Central area (NW4 4 postcode sector) saw house prices fall by 9.5% in the last year, making it even more important to ensure your property is in the condition you expect. Our team has inspected properties across all sectors of NW4, from Holders Hill to the developments closer to Hendon Central, giving us local knowledge that benefits your inspection. We understand the specific issues that arise with different construction types in this area.
A snagging survey provides a comprehensive inspection of your new-build property covering all visible defects. Our surveyor examines every room, checking windows and doors for operation and damage, inspects kitchen and bathroom installations for proper fitting and sealants, reviews plasterwork and paintwork quality, tests electrical fixtures, and examines external elements including balcony railings and cladding. We photograph and document every issue so you have formal evidence for your developer. Our inspection covers approximately 400 individual points across a typical property, ensuring nothing gets missed.
Most snagging surveys in Hendon take between 90 minutes and 3 hours depending on property size. A typical 2-bedroom flat takes around 90 minutes to 2 hours, while larger properties or houses may require 2-3 hours. Our surveyor works systematically through the property checklist, ensuring nothing gets missed. For larger developments like Westgrove where our surveyors have inspected multiple properties, we can work efficiently while maintaining thorough attention to detail.
Ideally, book your snagging survey as soon as you have completion dates from your developer, preferably before the 12-month defects liability period expires. Many buyers schedule the survey for the week before they move in or shortly after getting the keys, while the developer is still on site and responsive to defect reports. Don't wait until close to the end of your defects liability period, as some defects may take time to become apparent. Booking early gives you plenty of time to submit your snagging list to the developer.
Once you receive our detailed snagging report, you send a copy to your developer or their customer care team. The report lists every defect with photographs and descriptions, making it straightforward to request repairs. Most developers will schedule rectification work within weeks. If they dispute any items, our report provides professional evidence of the defect. Our team can provide guidance on how to present the report to your developer for the best chance of prompt action.
Snagging survey pricing in Hendon reflects London rates with a typical 1-bedroom flat costing around £250-£340, 2-bedroom flats costing £320-£400, and larger apartments or houses ranging from £400-£700. Given the higher property values in NW4, where flats average over £429,000, the investment represents a small fraction of potential rectification costs. Our pricing is transparent with no hidden fees, and we provide a detailed breakdown before you book.
Yes, a snagging survey is valuable even with an NHBC or other structural warranty. Warranties cover major structural issues, but they don't cover the cosmetic and finishing defects that our survey identifies. Having a comprehensive snagging report makes warranty claims easier and ensures you don't miss the defects liability period for smaller items the builder should fix directly. The NHBC warranty typically has a two-year builder responsibility period followed by structural cover, so getting snags addressed in the first two years is essential.
Our inspectors frequently find plasterwork deficiencies including poorly primed walls and uneven surfaces in Hendon new builds. Door and window operation issues are common, with seals that don't engage properly affecting thermal efficiency. Sealant problems around bathrooms, kitchens, and balconies appear regularly, particularly in apartment buildings where water penetration can affect multiple units. We also find scratched glass, incomplete paintwork, and issues with built-in appliances that weren't properly tested before handover.
Absolutely, our snagging survey service covers all types of new-build properties in Hendon, including shared ownership purchases through schemes like Help to Buy. Whether you've bought outright or through a shared ownership arrangement, you have the same right to a defect-free property. Our report documents all issues regardless of whether you own 25% or 100% of the property, giving you the evidence needed to request fixes from the developer.
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Comprehensive new-build inspections by RICS-qualified surveyors. We identify every defect so developers fix them properly.
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.