Independent defect inspections for new-build homes across BT36, BT37 and BT39








Spinners Gate on Doagh Road, the Shore Road scheme at BT37 9RW, and the apartments at Blackrock Crescent all show the same thing, a new home can look finished and still carry a long snag list. Our snagging inspectors walk the property, document every defect with photos, and produce a report you can send to the developer. That report gives the site team a clear list to fix, rather than a vague set of comments. In Newtownabbey, that matters because timber-frame houses, detached homes and apartment blocks all throw up different fault patterns.
We inspect before legal completion where possible, then again within the 2-year defects period if keys have already changed hands. Homes at Meadow View in Jordanstown, Spinners Gate in Ballyearl, and the Shore Road apartments near Whitehouse Park can all be inspected under the same process. The report arrives within 2-3 working days, with room-by-room notes and photos that make it hard for defects to be ignored. If the property sits under NHBC Buildmark, Premier Guarantee or LABC New Home Warranty, the snagging window is the period where most non-structural faults belong.

£198,000
Provisional average sold price (homedata.co.uk)
6.2%
Sold price change since Oct 2024 to Dec 2024 (homedata.co.uk)
£311,721
Average asking price (home.co.uk)
£129,425
Flat asking price (home.co.uk)
£232,616
Semi-detached asking price (home.co.uk)
£461,018
Detached asking price (home.co.uk)
100-250
Average defects found, Homemove benchmark
Using listing data from home.co.uk and property data from homedata.co.uk
Paint runs, plaster cracks, scuffed skirting and patchy sealant are the obvious faults, and they still matter. On a timber-frame home at Spinners Gate, small cracks at joints and drylining lines can appear once the structure settles, so our inspectors record them while the developer still has an obligation to put them right. A neat show home can hide a messy finish behind the scenes. That is why snagging starts with the surface, then moves straight into the detail.
Doors that do not latch, windows that do not seal, sockets that sit out of square and extractor fans that underperform all show up fast on a new-build inspection. At Meadow View in Jordanstown, or in an apartment at Blackrock Crescent, these are the defects that only come out when the home is used properly. A buyer's solicitor does not test the kitchen hinge, the bedroom window or the boiler controls. Our inspectors do.
Some faults sit deeper than finish and fit. Uneven floors, gaps in skirting, badly aligned kitchens, poor drainage falls, missing fire-stopping and ventilation that is too small all belong on a snag list. On larger schemes such as the Shore Road development at BT37 9RW, where there are wheelchair accessible apartments and over-55 homes in the same project, the checks have to cover the flat itself and the shared areas around it. If we see anything that looks like a structural issue beyond normal shrinkage, we flag it separately.
Homemove benchmark based on new-build inspections across the UK, including timber-frame and apartment schemes
The handover date changes the conversation. Before legal completion, the site team still controls access, so snags at a BT36 or BT37 plot can often be dealt with while trades are still on site. Once keys are handed over, the job gets harder and the discussion about responsibility gets longer. That is why we prefer pre-completion inspections wherever the transaction timetable allows it.
Under NHBC Buildmark, Premier Guarantee and LABC New Home Warranty, the first 2 years cover defects, not just the nice-to-have finish. After that, cover narrows towards structural issues. Paint, sealant, sticking doors, poorly fitted windows, kitchen defects and many plumbing or electrical faults belong inside that 2-year window. If your home is one of the new units on Shore Road or a timber-frame house at Spinners Gate, the same rule still applies.

Tell us the plot, property type and stage of purchase. We price Newtownabbey snagging from £295 for 1-2 bed homes, with 3 bed homes from £375, 4 bed homes from £450 and 5+ bed homes from £550.
Once you are happy, you instruct us and we lock in the inspection date. Pre-completion and post-completion surveys use the same inspection standard, whether the home is in BT36, BT37 or BT39.
We coordinate access with the site office or developer contact. That helps on busy plots such as Spinners Gate on Doagh Road or the Shore Road apartments, where timed access matters.
Our inspector spends around 3-6 hours on site, depending on size and layout. A detached home in Jordanstown takes longer than a small flat at Blackrock Crescent, because there is more to test inside and out.
You receive a full photo-illustrated report within 2-3 working days. It is set out so the developer can move room by room and trade by trade, instead of guessing what needs doing.
If you can get a pre-completion inspection in before handover, do it. Once completion happens, your position weakens fast, and items that were easy to settle at the site office can turn into emails, reminders and delay. That is especially true on large schemes in Newtownabbey, where the site team is dealing with several plots at once.
Newtownabbey is not one kind of build, and that changes the snagging checklist. Spinners Gate by Vaughan Homes uses energy-efficient timber-frame construction, Meadow View in Jordanstown is made up of detached homes, and the Shore Road scheme at BT37 9RW mixes wheelchair accessible apartments with general needs and over-55 homes. Timber-frame plots tend to show up with shrinkage cracks, drylining movement and door adjustment issues, while apartment blocks need extra attention on fire-stopping, corridor finishes and thresholds. The same inspector, different priorities.
The local setting matters too. Newtownabbey includes Merville Garden Village as a conservation area, while The White House at 34 Whitehouse Park and Old Bawn at 32-34 Whitehouse Park are part of a historic streetscape that sits alongside newer housing. In that sort of borough, external work is rarely just about the plot itself, because drainage runs, boundary walls, footpaths and landscaping have to sit cleanly with surrounding roads and older fabric. At Ballyhamage House in Doagh, flood risk came up during planning and was then dismissed by the officer, which is a good reminder to check levels, soakaways and surface-water routes, not just the show home.
We have not seen a public trail of complaints tied to Vaughan Homes, Clanmil, Little Oak Developments or Kenny Homes we reviewed, so we do not guess at quality. What we do see, across BT36, BT37 and BT39, is the same trade pattern on new homes, paint that needs another pass, doors that need adjusting, missed sealant around wet areas and external landscaping that is not quite at the agreed spec. A good snagging report gives the developer a clean list and keeps the conversation factual. That usually works better than a general complaint.
Our report is laid out so the developer can act on it without wasting time. We group defects by room and trade, add photos, and note the exact location so a fitter, decorator or plumber knows where to go first. That format helps on schemes like Blackrock Crescent, where multiple flats may share the same issue, and it works just as well on a detached house in Jordanstown.
If the builder pushes back, the warranty paperwork becomes important. NHBC, Premier Guarantee and LABC all have routes for unresolved defects, but they respond far better to dated photos and a tidy defect list than to broad comments. If you have already moved in, keep all emails, text messages and site notes together. The more exact the record, the easier it is to move the case along.

Before legal completion is best, because the developer still controls access and fixes are easier to agree while trades are on site. If you have already completed, book as soon as possible within the 2-year defects period, while the builder is still responsible for most non-structural issues.
Homemove snagging starts from £295 for 1-2 bed homes, from £375 for 3 bed homes, from £450 for 4 bed homes and from £550 for 5+ bed homes. The same pricing applies to pre-completion inspections, so you do not pay extra just because the keys have not been handed over yet.
Most inspections take 3-6 hours, depending on the size and layout of the home. A flat at Blackrock Crescent will usually take less time than a detached home at Meadow View or a larger timber-frame plot at Spinners Gate.
Snaggable items are defects that should be fixed by the builder, not normal wear and tear. Paint flaws, poor sealant, sticking doors, windows that do not close properly, uneven floors, missing kitchen trim and ventilation faults all count. Furniture marks, post-move damage and ordinary use damage do not.
You do. The inspection is bought by the homeowner, not the developer. The builder should then fix genuine defects under the warranty or the sale contract, which is why having a clear report before or just after completion matters.
They can question an item, but they still have to deal with genuine defects under the contract and the warranty terms. A photo report with room names, exact locations and clear descriptions gives you a stronger position if the site team pushes back.
The builder is the party that should carry out the repair, while NHBC, Premier Guarantee or LABC sit behind the warranty framework. If the developer stalls, the paperwork and the evidence trail decide how far you can escalate and what gets classed as a defect.
You can still book a snagging inspection, and in many cases it is better to do that than leave faults unrecorded. Once you are inside the property, the inspection still picks up finish issues, functional defects and many items that sit inside the 2-year defects period.
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Independent defect inspections for new-build homes across BT36, BT37 and BT39
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