Independent pre-completion and post-completion snagging for new-build homes








Kendal has a busy run of new-build work around Oxenholme station, High Sparrowmire and Kendal Parks Road, and that matters when you are about to take keys to a fresh plot. Our snagging inspectors walk the home room by room, document every defect with photos, and produce a clear report you can send straight to the developer. The report is practical. It is written so a site manager on Windermere Road, or a customer care team working on a wider estate, can see exactly what needs putting right.
Homes in Kendal are moving in a softer market too. homedata.co.uk records show an overall average house price of £262,512, with terraced homes at £243,290, semi-detached homes at £277,446 and flats at £150,128. Those records also show prices 14% down on the previous year and 11% down on the 2023 peak of £295,746, which is a useful reminder that a new-build buyer still needs to protect the detail, not just the headline price.

£262,512
Overall Average House Price
£243,290
Terraced Homes
£277,446
Semi-detached Homes
£150,128
Flats
142
Average Defects Found
4
Active Major New-Build Schemes
Using listing data from home.co.uk and property data from homedata.co.uk
A proper snagging inspection goes far beyond a few paint touch-ups in a hallway on Burneside Road or a split bead of sealant beside a kitchen hob. Cosmetic defects are the obvious ones, so we record scuffed walls, uneven paint lines, plaster cracks, chips to doors, marks on skirtings and poor finishing around sockets and switches. Those items are annoying, but they are only the start.
Functional faults are where a new-build buyer often gets surprised. Doors may not latch cleanly, windows can fail to seal, trickle vents may be left stiff or incomplete, and sockets can sit out of square by enough to make a room look wrong even before furniture goes in. We also check kitchens, bathrooms and utility rooms for poor fitting tolerances, missing sealant, plumbing leaks, loose taps and drainage that does not fall away as it should, especially on sites near Stock Beck or the River Kent where water management matters.
The more serious issues need a trained eye. Our inspectors look for building regulation problems that a buyer’s solicitor would not spot, such as missing fire stopping, undersized ventilation, poorly formed drainage falls, roof tile alignment issues, cavity tray defects, gaps behind skirting and cracks that go beyond normal shrinkage. In Kendal, where new schemes are rising beside older flood-prone streets like Busher Walk and Garden Road, we also pay close attention to threshold levels, external paths, garden grading and any sign that the home has been built without enough thought for wet weather.
Homemove snagging benchmark from recent new-build inspections.
New-build warranty cover in Kendal is strongest in the first two years after legal completion. Under NHBC Buildmark, Premier Guarantee and LABC New Home Warranty, the developer is normally responsible for putting right defects in that defects period, which is exactly where a snagging report helps. Once that period narrows, the cover shifts towards structural issues only.
That timing matters on schemes such as the 143-home Persimmon Homes Charles Church site at High Sparrowmire, the extension off Kendal Parks Road by Genesis Homes, and the planned homes east of Hayclose Road near Oxenholme station. If you book before completion, or very soon after moving in, the defect list is easier to agree while the builder still controls access, trades and handover paperwork.

Start with a quote for your Kendal plot. We price 1 to 2 bed homes from £295, 3 bed houses from £375, 4 bed houses from £450 and 5+ bed homes from £550, with pre-completion snagging on the same basis.
Once you book, we confirm the property type, the site address and the access details. On a development off Windermere Road or close to Oxenholme station, we can work around site manager availability and handover timings.
We coordinate the inspection with the builder or sales team so the inspector can enter the property, including any loft, roof-space or external areas that need checking. That saves time on the day and keeps the process straightforward.
The visit usually takes 3 to 6 hours, depending on size and layout. Our inspector checks finishes, function, structure and regulatory items, then records each snag with clear photographs and room-by-room notes.
You receive a full photo-illustrated report within 2 to 3 working days. It is written so you can send it to the developer, use it in follow-up emails, or keep it as a record during the warranty period.
Pre-completion snagging gives you the strongest position. Once you have signed off and moved into the house on a Kendal estate, your position weakens and some builders become slower to respond. If the handover has already happened, we can still inspect, but it is better to agree the snag list before possession wherever possible.
Kendal is not a generic new-home market. It sits in the River Kent catchment, has a long flooding history and saw major events in 2004, 2005, 2009 and 2015, when around 2,150 properties were directly affected during Storm Desmond. That history matters for snagging because a new plot at Mintsfeet, Sandylands or near Burneside Road should be checked for levels, drainage, threshold height and the finish of external paths before you accept the build as complete.
The current pipeline is mixed. Land east of Hayclose Road, by Oxenholme station, is being progressed for over 150 homes, with a mix of one, two, three and four-bedroom houses. West of High Sparrowmire, Persimmon Homes Charles Church has lodged plans for 143 homes, including three-storey apartment blocks, two to five-bedroom houses and 375 car parking spaces. North of Kendal Parks Road, Genesis Homes has taken the total to 165 homes after an approved extension, with affordable housing rising from 20% to 27%. That sort of growth usually means a lot of plots hand over at once, and it is where repetitive faults start to show.
The build types also shape the snag list. Apartment blocks near Windermere Road call for close checks on fire stopping, communal finishes and door closers, while two-storey houses closer to Burneside Road often show the usual trade defects, such as plaster ripples, sloppy silicone, warped doors and poor fit around kitchens and bathrooms. Kendal is the main service centre for 137,000 residents in South Lakeland, carries 17,000 jobs and includes five strategically important business and employment sites, so the town is not short of demand for housing, but that does not mean workmanship on a plot is automatically right.
A good snag list is clean and direct. We split each item by room, plot reference and defect type, then add a photo, a short description and a clear fix request. That format works well for a site manager dealing with several plots around Kendal Parks Road or a customer care team handling warranty claims across more than one phase.
If the developer drags its feet, the next step is to raise the issue through the builder’s own customer care route and then, where relevant, through the warranty provider’s resolution process under NHBC, Premier Guarantee or LABC. That is another reason to keep your snagging report tidy and factual. A precise list with dated photographs is harder to brush aside than a vague complaint about the home feeling unfinished.

Before legal completion is best, because the developer still controls access and the defects can be agreed before you take the keys. If completion has already happened, we can still inspect, and it is sensible to do that within the 2-year defects period under NHBC Buildmark, Premier Guarantee or LABC New Home Warranty.
Most inspections take 3 to 6 hours, depending on the size and layout of the property. A compact flat near Oxenholme station may be quicker, while a larger four-bed house on a wider Kendal development can take longer because there is more to check inside and out.
Anything that should have been finished properly or should work as intended. That includes poor paint lines, plaster cracks, doors that do not close, windows that do not seal, missing sealant, uneven floors, kitchen fitting faults, garden levels that do not match the spec, and more serious items such as fire stopping or ventilation problems.
Wear and tear is damage caused by normal use after you have moved in, such as marks from furniture, light surface scratches or day-to-day scuffs. A snag is a defect that was there at handover or developed because the builder did not finish the home properly, so the distinction is usually clear when the issue is documented with photos and dates.
The buyer pays for the inspection. The developer is then asked to put right the defects identified in the report under the terms of the warranty or their own customer care process. Our prices start from £295 for 1 to 2 bed homes, £375 for 3 bed houses, £450 for 4 bed houses and £550 for 5+ bed homes.
They can query an item, but they should not simply ignore clear defects that fall within their warranty responsibilities. If they resist, a well-structured report gives you a strong paper trail, and that can be taken into the builder’s escalation route or the relevant warranty resolution process.
The builder is the company that built the home and carries the first responsibility for remedying defects. NHBC, Premier Guarantee and LABC are warranty providers, so they come into play if the builder fails to act or if the issue sits within the warranty terms and needs formal resolution.
We can still inspect, and many Kendal buyers do book after they have moved in. The report still helps during the first 2 years, but your position is usually better if the snagging survey is done before completion, while the builder still has the handover file open.
From £499
A sensible choice for second-hand homes in Kendal, especially brick and tile properties
From £69
Useful if you need an Energy Performance Certificate for a sale or let in Kendal
From £850
Support for buyers who want a fixed-fee conveyancing quote alongside their snagging survey
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Independent pre-completion and post-completion snagging for new-build homes
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.