Photo reports for new-build defects before or after completion








Haslemere's new-build pipeline is small, but it still needs a sharp eye. The Waverley Local Plan Part 1, adopted in 2018, allocated 990 homes to the Haslemere Neighbourhood Plan area for 2013-2032, and as of January 2020 less than half of that allocation remained to be met. A proposed scheme west of Hedgehog Lane adds 14 residential dwellings into the picture, with affordable housing and self-build plots in the mix. That means buyers in GU27 still need an independent snagging inspection before the developer's defects window starts to narrow.
Our snagging inspectors walk the property room by room, document every defect with photos, and produce a report you can send straight to the developer. We pick up the things a solicitor will not list, from paint misses and sealant gaps to doors that will not latch, sockets that sit out of square, and external works left short of spec. If you are buying near the town centre conservation area, or on one of the newer plots at the edge of Haslemere, the finish still needs checking properly. We turn that into a clear, trade-aware report within 2-3 working days, with prices from £295.

£385,000
South East average house price
+1.8%
South East year-on-year change
990
Haslemere homes allocated in the Neighbourhood Plan area
14
Proposed dwellings west of Hedgehog Lane
Using listing data from home.co.uk and property data from homedata.co.uk
A new-build in Haslemere can look finished at first glance, especially on a neat plot close to the town centre conservation area, but that first impression can hide a long list of defects. Our inspectors check cosmetic items such as paint overspray, plaster patches, scuffs, poor caulking, and uneven finishing around trims. We also test the day-to-day items that frustrate owners fast, like doors that bind, windows that do not seal properly, and sockets that sit slightly out of line. These are the kinds of faults that tend to show up in fresh homes on smaller schemes such as the proposed west of Hedgehog Lane site, because every trade has had to hand off to the next trade at speed.
The next layer is construction quality. We look at floor flatness, skirting gaps, kitchen tolerances, roof-line alignment where visible, garden levels, drainage falls, and any signs that the plot has not settled as it should. On a Haslemere home under the 990-home neighbourhood allocation, those items matter because they are harder to argue away once the keys are handed over. We also flag severe items separately, such as missing fire stopping, undersized ventilation, drainage that runs the wrong way, or cracking that looks beyond normal shrinkage. A buyer's solicitor will not spot those on a routine file review.
Our reports are written so the developer can work through them trade by trade. That matters in Haslemere, where public search results did not show current builder names, price bands, or house types for every live scheme, so the safest approach is to inspect everything as if it needs correcting. We do not just list defects, we explain them plainly and back them with photos, so there is less room for debate when the site manager starts the remedial schedule. In a town with smaller schemes like Collards Gate, Penfold Manor, and Bakehouse Yard in the centre, that level of detail helps keep the conversation focused.
Source: Homemove inspection data and industry benchmark
The first 2 years after completion are the key defects period under NHBC Buildmark, Premier Guarantee, and LABC New Home Warranty. That is the period when most snagging faults should be put back to the builder, not left for you to live with. On a new home in Haslemere, that can mean anything from a sticking front door to missing sealant around a bath, or a drainage issue that only becomes obvious after a few wet weeks.
If legal completion has not happened yet, a pre-completion inspection is the strongest point to act. Once the keys have changed hands, the builder knows the sale is done, and the route to a fix often gets slower. After the 2-year defects period, warranty cover narrows to structural issues, so cosmetic and day-to-day faults become much harder to pursue. That is why buyers on newer plots in GU27 often book before completion rather than waiting for the first drip, draught, or crack to appear.

Send us the address, plot details and completion date. We give you a snagging survey price from £295 for 1-2 bed homes, with higher rates for larger properties.
Once you book, we confirm the inspection slot and the type of survey needed. If your Haslemere purchase is not yet complete, we can work to a pre-completion date.
We coordinate with the builder or site contact so our inspector can get in. On smaller schemes west of Hedgehog Lane or around the town centre, access timing matters.
Our inspector spends around 3-6 hours in the property, checking finishes, functions, safety points and external works. Every defect is photographed and logged.
You receive a full photo-illustrated report within 2-3 working days. It is laid out so you can send it to the developer, site manager or warranty team.
Do not hand over the keys before the pre-completion snags are agreed where possible. Once you have completed, the builder knows the sale has gone through, and your position is weaker if you are still arguing over missing sealant, a misaligned door or a patchy paint finish. On a new home in Haslemere, that timing can matter more than people expect.
Haslemere is not a place with endless big-site releases. Council data points to a planning pattern shaped by the Waverley Local Plan Part 1 and the Haslemere Neighbourhood Plan area, rather than a long list of large developer estates. The public record also shows a proposed housing development west of Hedgehog Lane with 14 dwellings, including affordable housing and self-build plots, which tells us that new build activity is still arriving in small batches. In that kind of market, snagging matters because each home tends to sit on a tightly managed programme, and the handover can be brisk.
The town centre conservation area adds another layer. Smaller schemes such as Collards Gate, Penfold Manor and Bakehouse Yard show that Haslemere has seen infill and small development work in sensitive parts of town, where finish quality matters as much as the structure beneath it. If a plot sits near conservation-area boundaries, we pay close attention to external materials, boundary treatments, paving, paint finish and the join between new work and older surroundings. Those are the details that can slip through if the site is moving fast.
Public search results did not surface named live developers, precise postcodes, house types or price bands for every current scheme in Haslemere, so we do not guess. We inspect the home in front of us. That means checking for the usual high-volume defects on new builds, plus the more serious items that can hide behind a neat show-home finish, such as fire stopping, ventilation rates, drainage falls and structural cracking that is not just settlement. For buyers on GU27 plots, that is usually the difference between a short snag list and a long one.
We format the snag list so it reads like a trade schedule, not a complaint letter. That means room by room, defect by defect, with photos and short plain-English notes that the site manager can allocate to the right trade. On a Haslemere property, that helps cut through vague replies and keeps the discussion focused on the actual finish or function problem.
If the builder drags its feet, there are escalation routes through the warranty process. For homes covered by NHBC Buildmark, that can include the resolution service where a defect falls within the warranty terms and the builder is not moving quickly enough. Premier Guarantee and LABC New Home Warranty have their own routes, but the principle is the same: keep your report, keep your emails, and keep the defect list organised. We write our reports so that step is easier, not harder.

Before legal completion is best, especially on a new build near Hedgehog Lane or another small GU27 scheme. If you have already completed, book as soon as you can, because the 2-year defects period under NHBC Buildmark, Premier Guarantee or LABC New Home Warranty is the window that matters for most snagging faults.
Most inspections take 3-6 hours, depending on the size of the property and the number of external areas. A 1-2 bed home is quicker than a 5+ bed house, but our inspector still checks the same core items, including finishes, windows, doors, plumbing and ventilation.
Anything that is not right at handover, or anything that should have been finished to a better standard. Paint runs, plaster blemishes, bad sealant, doors that do not latch, windows that do not close cleanly, sockets out of square, poor kitchen fitting and garden levels all fall into that bracket.
Normal wear and tear is a different issue, and so is accidental damage caused after you move in. A scratch made when you move furniture in at a Haslemere plot is not the same as a paint defect left by the builder, so we separate new-build faults from owner damage in the report.
The buyer pays for the inspection, not the developer. That is standard on new-build homes across Haslemere and the rest of Waverley, because the snag report is there to protect you during the defects period and give the builder a clear list to fix.
The developer can challenge a defect, but it cannot simply ignore a valid issue in the defects period. If the item is genuine and falls within the builder's obligations, your report gives you the evidence trail, and the warranty route can be used if the builder stalls.
The builder is the first party responsible for fixing defects in the first 2 years on most new homes. NHBC, Premier Guarantee or LABC New Home Warranty provide the cover framework, and they step in on their own terms if the builder does not deal with a valid issue or if a structural problem appears later.
No. A first-week snag survey still helps, and an end-of-2-year inspection can catch defects before the builder's responsibilities narrow. If you are already in a Haslemere home, we can still document the defects properly and give you a report to send to the developer or warranty team.
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Photo reports for new-build defects before or after completion
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.