We inspect before the builder’s window closes.








Godalming's new-build pipeline is small but active, with Ockford Park on the north-west side of town, Hatch Mill near Godalming Station, and regeneration work at 69 High Street. Our snagging inspectors walk the property room by room, document every defect with photos, and produce a report you can send straight to the developer. That matters on a home in GU7 or a conversion near Church Street, because fresh paint can hide poor finish, patchy sealant, and trim that has been rushed at the end of the build.
We inspect before legal completion where possible, or within the 2-year defects period after you move in if that is where you are in the process. In Godalming, that can mean anything from a detached house off Ockford Road to a duplex apartment at Hatch Mill, and the defect profile changes with the build type. Our reports give the builder a clear list to fix, rather than a vague set of comments. It keeps the conversation factual, and it gives you something practical to send back to the site team.

23,325 in 2021
Godalming parish population
8,891
Households in Godalming Parish
234 homes proposed
Ockford Park Phase 2
27 affordable homes proposed
Binscombe Crescent
100-250 per home
Average defects found
Using listing data from home.co.uk and property data from homedata.co.uk
New-build homes in Godalming can look finished on the surface, especially around schemes such as Ockford Park or the apartments and duplexes at Hatch Mill. We still find paint drips, plaster nibs, scuffed skirting, uneven mastic, and patchy finishes behind doors. In a town with 125 statutory listed buildings around High Street, Church Street and Mill Lane, buyers can get used to older quirks, but snagging is about the new work, not the age of the street outside.
Functional issues are common too. Doors may not latch, windows may not seal, sockets can sit out of square, and kitchens can be fitted with poor tolerances around units and worktops. We also check garden levels, drainage runs, boundary treatments and paths, because these are often left until the end and then rushed. On a house near Ockford Road or a flat in central Godalming, those small faults can add up fast.
The more serious defects need a trained eye. Missing fire-stopping, undersized ventilation, bad drainage falls, or cracking beyond normal shrinkage are the sorts of issues a buyer's solicitor will not uncover from paperwork alone. On mixed-ground parts of Godalming, where the geology shifts between Hythe Beds, Atherfield Clay and river terrace gravels, we pay close attention to movement, damp paths and the way external levels meet the structure. That is one reason a good snagging inspection is not just about cosmetics.
Based on Homemove inspector benchmarks in new-build homes.
The first 2 years are the key period for snagging. Under NHBC Buildmark, Premier Guarantee or LABC New Home Warranty, the developer is still responsible for fixing defects that fall within the builder’s defects period. After that, the warranty becomes narrower and is mostly about structural cover, so the window for ordinary snagging items is much tighter.
That timing matters on a Godalming plot where completion is close to a train station, a high street scheme, or a site with shared access and active trades on the ground. Once keys change hands, the tone can shift. Pre-completion is the cleanest point to raise problems, because the builder still controls the home and the finish is easier to compare against the state it should have been handed over in.

Tell us the property type and location, whether it is a flat at Hatch Mill, a house off Ockford Road, or a new home near Binscombe. We price snagging from £295 for 1-2 bed homes, £375 for a 3 bed house, £450 for a 4 bed house, and £550 for a 5+ bed home, with the same prices for pre-completion inspections.
Once you are happy to go ahead, we confirm the booking and collect the details we need, including completion timing and any site rules from the developer or selling agent.
Our team liaises with the builder, site manager, or agent so the inspector can get into the property, whether it is still under construction or already occupied.
The inspection usually takes 3-6 hours. We check rooms, fittings, finishes, external areas, drainage, and safety-related items, with extra attention on movement, damp and junctions where Godalming’s mixed ground can matter.
We send a full photo-illustrated report within 2-3 working days. It is written so you can forward it to the developer, warranty provider, or their resolution service without having to rewrite it yourself.
Pre-completion snags are easiest to resolve before legal completion. Once you have taken possession, the builder is less likely to treat every item as urgent, and the discussion can become slower and more defensive. Around a site like Ockford Park or a conversion such as Hatch Mill, that timing can make a real difference.
Godalming is not one build type. Ockford Park between Halfway Lane and Aarons Hill is a more typical estate layout, while Hatch Mill is a Grade II listed mill conversion and 69 High Street sits within a mixed-use regeneration scheme. Under the surface, the town sits on a patchwork of clay, sand, mixed ground and older made-up garden soils, with Lower Greensand, Hythe Beds, Bargate Beds and Atherfield Clay all appearing in different parts of the parish. That mix is why we look closely at cracking, thresholds and external levels, especially in Farncombe, Binscombe and the fringes toward Milford and Witley.
Water matters here too. Godalming has flood risk history around the River Wey, with Meadrow and Catteshall mentioned in recent events, plus groundwater flooding in Godalming, Shackleford and Hambledon during sustained rainfall. On a fresh plot or a new apartment block, we inspect drainage falls, gully positions, patio levels and the way rainwater meets the building. A home that looks crisp on day one can still fail if the external works were rushed, or if the ground levels were left too tight against the brickwork.
The conservation side of town shapes snagging as well. Godalming Town Centre has 125 statutory listed buildings, with Church Street, High Street and Mill Lane carrying a lot of historic fabric, and that makes nearby conversion work more sensitive to damp, ventilation, sound transfer and uneven finishes. A scheme like Binscombe Crescent, with 27 affordable homes proposed, does not carry the same details as a Bargate-stone cottage, but both need a careful eye for workmanship and junctions. If a project uses traditional materials beside modern systems, the details at windows, seals and roof junctions matter even more.
Local demographics also explain why so many buyers are watching the handover closely. The population of Godalming Parish was 23,325 in 2021, with an estimate of 24,808 for 2024, and there were 8,891 households in the parish at Census 2021. Godalming’s housing stock is roughly 31% detached, 32% semi-detached, 19% terraced and 19% flats, with 1,655 flats representing 18.6% of households. In Waverley, median gross annual pay is £38,200 for residents and £26,300 for people working within the borough, and 17% of working residents commute by train, so buyers are often comparing a careful snagging report against a tight completion timeline.
We format the report so the developer can work through it item by item. Each defect is logged with a photo, a location, and a plain description, which is easier for a site manager on Ockford Road or at 69 High Street than a vague phone call and a few screenshots. That keeps the record clean, and it gives both sides a common reference point.
If the builder drags their feet, we point you towards the relevant resolution route. With NHBC Buildmark, Premier Guarantee or LABC New Home Warranty, the warranty provider may step in if the developer is not dealing with defects properly, but the first move is always a clear snag list backed by dated evidence. The cleaner the record, the less room there is for arguments about whether a mark is wear and tear or a defect.

Before legal completion is best, especially if you are buying a new home at Ockford Park, Hatch Mill, or a scheme off Ockford Road. That gives the builder time to deal with defects while the property is still under their control. If completion has already happened, book within the 2-year defects period so the valid items still sit inside the warranty window.
Most inspections take 3-6 hours, depending on the size and condition of the home. A flat near Godalming Station may be faster than a larger detached house near Binscombe, but we still check the whole property properly. The report then follows within 2-3 working days.
Snagging covers defects caused by construction, installation, or poor finish. That includes paint, plaster, doors, windows, sealant, sockets, kitchens, drainage, ventilation, and external levels. A buyer's solicitor will not usually catch those issues because they are looking at legal paperwork, not the build itself.
Normal wear and tear, accidental damage after you moved in, and changes you have asked for yourself are usually not snags. A scratch caused by furniture delivery is different from a scratched panel that was there on handover. If there is any doubt, we document the item clearly so the developer can see why it was raised.
The buyer pays for the survey, not the developer. Our pricing starts from £295 for a 1-2 bed home, £375 for a 3 bed house, £450 for a 4 bed house, and £550 for a 5+ bed home, with the same prices for pre-completion inspections. The builder should still fix valid defects found during the warranty period.
They can challenge an item, but they should give a reason if they do. If they say a mark is wear and tear, or claim a crack is just shrinkage, our dated photos and written notes help keep the discussion grounded. If they still do not act, the next step may be the warranty provider’s resolution route, depending on whether the home sits under NHBC Buildmark, Premier Guarantee, or LABC New Home Warranty.
The builder is the party responsible for fixing defects during the defects period. The warranty provider sits behind that process and comes into play if the builder does not deal with valid problems properly. In practical terms, the snag list goes to the developer first, then the warranty route follows if needed.
You can still book a snagging inspection, and many buyers do. The 2-year defects period is still open, so we can document issues in a flat at Hatch Mill or a house near Meadrow and Catteshall before time runs out. If you already live in the home, photographs, dates, and clear notes become even more useful when you raise the list with the builder.
Price on request
For second-hand homes in Godalming that need a condition survey before you commit.
Price on request
Check the energy rating of an existing home in Godalming before you buy or let it.
Price on request
Legal support for your Godalming purchase, from contract review to completion day.
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We inspect before the builder’s window closes.
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.