Independent checks for new-build defects before your warranty clock starts ticking








Wyke Farm on Wyke Road and Lodden View off the A303 edge of town show how much new-build work is happening in Gillingham, Dorset. Our snagging inspectors walk the home room by room, document every defect with photos, and produce a report you can hand straight to the developer. The result is plain and practical. You get a clear list, the builder gets clear evidence, and nothing gets buried under vague site language.
homedata.co.uk records show an average sold price of £329,484 across 104 sales in the last 12 months, with a 12 month change of -0.3%. That mix of demand and steady turnover matters, because Gillingham is not just a commuter stop for Salisbury and Shaftesbury. It is also a town with two active new-build schemes already on the radar, Wyatt Homes at Wyke Farm, SP8 4NW, and Persimmon Homes at Lodden View, SP8 4FX.

£329,484
Average sold price
104
12 month sales
-0.3%
12 month price change
2
Active new-build developments
Wyatt + Persimmon
Local new-build developers
100 to 250
Average snags per new-build home
Using listing data from home.co.uk and property data from homedata.co.uk
A proper snagging inspection goes well beyond a quick walk round with a clipboard. Paint misses, plaster ripples, scuffed doors, poor caulking and uneven sealant lines are common, but they are only the start. Our inspectors also check that doors latch, windows shut and sockets sit square, because a new home can look finished while still failing on the small mechanical details that matter every day.
In Gillingham, the local ground profile makes the structural side worth checking carefully. The town sits over Gault Clay, Upper Greensand and Chalk, so movement risk can rise when dry periods are followed by heavy rain. That does not mean a new-build home is defective by default. It does mean floor levels, cracking at openings, drainage falls, and external paving near Wyke Road or Lodden View deserve proper attention before the builder calls the plot complete.
Snagging also catches items a buyer’s solicitor will not usually pick up. Missing fire stopping, undersized ventilation, poor drainage connections, badly fitted kitchens, loose skirting and unfinished garden levels are all examples of defects that can be raised under the developer’s warranty period. In a town with a conservation area around High Street, St Mary’s Lane and Newbury, there is a clear contrast between older listed fabric and a modern plot on the edge of Gillingham. The new home still needs the same hard look.
Homemove inspection benchmark, based on typical new-build snagging outcomes
The first 2 years matter most on a new build in Gillingham. Under NHBC Buildmark, Premier Guarantee and LABC New Home Warranty, the builder is normally responsible for defects in that early period, which is the window a snagger is built for. Once that defects period narrows, the warranty focus shifts towards structural cover only. By then, the easy fixes may already be harder to get moved.
Pre-completion snagging is especially useful on plots at Wyke Farm and Lodden View, where handover schedules can move quickly and small items can be missed. A snagging report gives the developer a written record before legal completion, while the same inspection can still work after you move in, as long as you are still inside the 2 year defect period. The earlier you do it, the better the paper trail.

Tell us the property type, plot number and whether completion has happened yet. A 2 to 3 bedroom new-build in Gillingham is priced from £375, while 1 to 2 bed homes start from £295.
Once you book, we confirm the appointment and the plot details. If the home is at Wyke Farm or Lodden View, we work around the site’s access rules and the builder’s sign-in process.
We arrange inspection access with the builder or site team. That keeps the visit straightforward and avoids last-minute delays on the day.
Our inspector spends about 3 to 6 hours on site, depending on size and layout. Every defect is photographed and logged, from paint marks to drainage or fire safety issues.
You receive a full photo-illustrated report within 2 to 3 working days. It is written so you can send it to the developer without reformatting anything.
Pre-completion snags should be agreed before you take possession where possible. Once keys change hands, the builder’s urgency often drops and every follow-up can take a second email, then a third. If the plot is already complete, act quickly and keep the report dated, photographed and sent in writing.
Gillingham’s housing stock is mixed, with 32.8% detached homes, 30.1% semi-detached, 24.3% terraced and 12.3% flats or maisonettes. That matters because the town is not a single building type story. Around 39.7% of homes are post-1980, yet there is still a solid older core near the High Street and St Mary the Virgin Church, where solid stone, red brick and lime mortar tell a different construction story from a modern cavity wall plot.
The local ground and water conditions deserve proper attention on new developments. Gault Clay can move, the River Stour brings flood exposure in low-lying areas, and surface water can collect where estate drainage has not been finished well. On new estates, that often shows up as uneven paths, turf laid badly, gullies not set right, or standing water after heavy rain. Those are practical defects, not cosmetic extras, and they can feed into bigger issues if they are left.
The age mix also helps explain why a snagging inspection in Gillingham should not be rushed. The town had a population of 12,020 across 5,090 households in the 2021 Census, so new homes sit within an established settlement rather than a blank new-town layout. That is why builders such as Wyatt Homes and Persimmon Homes need the same level of scrutiny as any larger site elsewhere. On a plot near SP8 4NW or SP8 4FX, our inspectors are looking for the same fault patterns seen on other modern homes, paint, plaster, doors, windows, sealant, drainage, and the less obvious items such as ventilation and fire stopping.
A good snag list is neat, not noisy. We group defects by room, add photographs, give each item a short description, and point to the exact location, such as main bedroom, kitchen wall, rear garden or loft hatch. That format makes it much easier for the site manager at Wyke Farm or Lodden View to reply with action points rather than a blanket “noted”.
If the builder drags its feet, the next step is usually the warranty route. NHBC, Premier Guarantee and LABC all have their own resolution process, and a clear report helps at that stage because it shows what was found, where it was found, and why it matters. If the issue is severe, such as fire stopping, drainage falls or structural cracking beyond normal shrinkage, we separate it clearly so it does not get lost among smaller cosmetic items.

Before legal completion is best, because the builder still has the plot and access is usually simpler. If you have already completed, book as early as possible within the 2 year defects period under NHBC Buildmark, Premier Guarantee or LABC New Home Warranty. The earlier the inspection, the easier it is to get defects logged while the site team still knows the plot.
Most Gillingham new-build inspections take 3 to 6 hours, depending on the size of the home and how many external areas need checking. A 2 bedroom flat is usually quicker than a 5 bedroom house with a large garden and detached garage. The report then follows within 2 to 3 working days.
Anything that is unfinished, out of tolerance, not working properly or not built as it should be can be snagged. That covers paint, plaster, doors, windows, sealant, kitchens, sockets, drainage, ventilation and garden levels. Wear and tear from living in the home is different, but a new-build in SP8 should not arrive with items that were missed at handover.
The buyer pays for the inspection, not the developer. That is normal, because the report is independent and written for your benefit. For a 1 to 2 bed home, Homemove snagging starts from £295, with 3 bed homes from £375, 4 bed homes from £450 and 5+ bed homes from £550.
A developer can challenge an item, but it cannot just ignore a genuine defect forever. The strength of the report lies in the photo evidence and the clear wording of each issue. If the builder refuses a valid point, the next move is to follow the warranty provider’s dispute route and keep everything in writing.
In the first 2 years, the builder is normally the first party responsible for defect corrections. NHBC, Premier Guarantee and LABC come in as warranty providers, not as the main day to day repair team. After that early period, the warranty becomes much narrower and focuses mainly on structural matters.
You can still book a snagging inspection after moving in, as long as you are still within the 2 year defects window. We will inspect the home in the same detail, then format the report so you can send it to the site team or the warranty provider. It is not too late, but it is better not to leave it until the last few weeks of the period.
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For older homes in Gillingham, including properties near High Street and St Mary’s Lane
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Independent checks for new-build defects before your warranty clock starts ticking
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.