Expert defect checks for new homes in Exeter and surrounding Devon areas








Purchasing a new-build property in Exeter is an exciting milestone, but even brand-new homes can have hidden defects that only become apparent months after you move in. Our qualified inspectors in Exeter conduct thorough snagging surveys to identify these issues before they become costly problems, ensuring your dream home meets the standards you deserve. We treat every inspection as if we were buying the property ourselves, providing an unbiased assessment that developers cannot influence.
With the Exeter property market seeing around 299 new-build sales in the past year at an average price of £372,000, the investment in a professional snagging survey is minimal compared to the potential repair costs. Whether you have completed on a new development in the city centre, in suburbs like Exwick, St Thomas, or Alphington, or in neighbouring villages such as Exminster or Topsham, our team provides comprehensive inspections that cover everything from cosmetic finishes to structural elements. The EX1, EX2, and EX4 postcode areas all fall within our service coverage, and we have inspectors familiar with the specific construction methods used by major housebuilders active in Devon.
The Exeter housing market has seen some fluctuation recently, with overall prices declining around 2% over the past twelve months according to recent data. Despite this, new-build properties continue to command a premium, and the average new-build price of £372,000 in Exeter makes a snagging survey a wise investment. Given the sums involved in purchasing a new home, identifying even a few hundred pounds worth of defects can provide substantial protection for your finances and .

£342,000
Average House Price
299
New Builds Sold (12 months)
£372,000
Average New Build Price
EX1, EX2, EX4
Postcodes Covered
Exeter's position on the River Exe creates specific considerations for new-build properties in the area. The local climate brings significant rainfall throughout the year, which means drainage, damp proofing, and weatherproofing are critical elements that our inspectors examine very carefully. We frequently find issues with incomplete damp proof courses, poorly installed cavity trays, and drainage gradients that direct water toward foundations rather than away from them. These problems may not be immediately visible during a casual viewing but can lead to serious damp and structural issues within a few years of occupation.
The geology around Exeter, with its clay-rich subsoils, means that properties must be built with proper foundation design and drainage systems. Our inspectors are trained to look for signs of movement or settlement that could indicate foundation issues, particularly in new builds where the ground may not have fully compacted. We also check that developers have properly addressed the shrink-swell risk that clay soils present by ensuring adequate foundation depths and proper drainage installation. This local knowledge is invaluable when assessing whether a new-build property has been constructed to withstand local environmental conditions.
Many buyers assume that a brand-new property will be perfect, but our experience across Exeter shows this assumption can be costly. Even properties built by major national housebuilders can have significant defects that require professional identification. The competitive nature of Exeter's housing market means buyers often feel pressured to complete quickly, but this should never mean skipping a snagging survey. The small additional cost of around £350-£700 depending on property size provides comprehensive protection against defects that could cost thousands to rectify later.
Our snagging inspections in Exeter are designed to be thorough and systematic, examining every accessible area of your new-build property. We start with the exterior, checking brickwork for mortar quality and alignment, examining roof tiles for proper installation and damage, inspecting fascias and soffits, and assessing window and door frames for correct fitting and weatherproofing. The external envelope inspection is particularly important in Exeter given the local climate and proximity to the River Exe, where drainage and damp penetration issues can develop if not properly addressed during construction. Our inspectors pay special attention to sealant quality around all window and door openings, as this is one of the most common failure points in new-build properties.
Inside the property, our inspectors systematically work through each room, documenting defects in plasterwork such as cracks, uneven surfaces, and poor finishing around corners and ceiling edges. We check all doors and windows for proper operation, alignment, and hardware function, noting any sticking, gaps, or loose fittings. Electrical fittings, socket positions, and the consumer unit are inspected where visible, checking that faceplates sit flush and that socket positions comply with current regulations. Plumbing is checked for leaks, proper connections, and adequate water pressure at all outlets. We also examine kitchen and bathroom installations, including worktops, cabinets, tiles, and sanitaryware, noting any chips, scratches, gaps, or improperly sealed areas that could lead to water damage.
Our inspectors also assess the heating system, verifying boiler operation, radiator installation, and thermostat functionality. We document any issues with flooring, whether it's carpet, laminate, or tile, noting gaps, unevenness, or damage. In the roof space, where accessible, we check insulation depth and coverage, structural elements, and any signs of water ingress or inadequate ventilation. The typical new-build property in Exeter will have between 100 and 200 individual defects identified during a thorough snagging survey, ranging from minor cosmetic issues like paint defects to more serious problems requiring immediate attention from the developer such as missing damp proof courses or inadequate ventilation.
Source: home.co.uk, homedata.co.uk 2024-2025
Choose a convenient date and time for your snagging inspection in Exeter. We offer flexible appointment slots to accommodate your moving schedule and completion dates. Simply book online or call our team, and we will confirm your appointment within hours. We can usually accommodate requests within 48-72 hours, which is important when you are keen to complete your purchase.
Our inspector visits your new-build property and conducts a thorough room-by-room assessment, photographing and documenting every defect from major structural issues to minor cosmetic problems. We encourage you to attend the inspection so you can see defects firsthand and ask questions about maintenance and repair processes. The inspection typically takes 2-4 hours for a standard three-bedroom home, and our inspector will not rush through the process to ensure nothing is missed. We check all accessible areas including the roof space, garage, and external areas.
Within 48 hours of the inspection, you receive a comprehensive snagging report with photographs, defect descriptions, and severity ratings to present to your developer. The report is formatted in a clear, professional manner that makes it easy for developers to understand and action. Each defect is categorized by severity, helping you prioritise which issues require immediate attention and which can be addressed over time. The report also includes our contact details should developers wish to discuss any items.
Your report serves as an official document to request repairs from the developer or NHBC warranty provider, ensuring issues are addressed before your warranty period expires. Most developers will arrange a snagging appointment to address the issues once they receive our report. If they dispute items or fail to respond satisfactorily, your report serves as evidence for any NHBC warranty claim or legal discussion. We can also provide ongoing support if needed to help ensure your developer completes the necessary remedial works.
We recommend scheduling your snagging survey as close to your completion date as possible, ideally within the first few weeks of moving in. This gives you time to identify all defects while the developer remains contractually responsible for rectifications. Many developers offer a "snagging" appointment as part of the handover process, but an independent survey provides an unbiased assessment with no conflict of interest. The NHBC warranty typically requires you to report defects within specific timeframes, so prompt action is essential to protect your rights.
Our inspectors in Exeter regularly identify recurring defect patterns across new-build developments in the area. Poorly finished plasterwork is extremely common, with walls showing bubbles, cracks at corners and ceiling junctions, and inconsistent paint coverage. Internal doors frequently suffer from improper fitting, with gaps visible around frames, sticking during operation, or loose door handles and hinges. These issues may seem minor but can affect your daily enjoyment of the property and indicate broader quality control problems with the build.
Sealant issues around windows, bathrooms, and kitchens are found in the majority of properties we inspect. Incomplete or poorly applied sealant leads to water penetration and drafts, which is particularly problematic in Exeter's wet climate. We regularly find missing or incomplete sealant around bath edges, shower enclosures, kitchen worktop joints, and window perimeters. Drainage problems are another frequent finding, with external ground levels sometimes incorrectly graded toward the property rather than away, causing water to pool against foundations. This is especially concerning given Exeter's clay soils, which expand and contract with moisture changes.
Kitchen worktops often arrive with chips, scratches, or seams that do not align properly. Electrical issues include faceplates not sitting flush, incorrect positioning of sockets, and exposed wiring. We also commonly find problems with external works, including incorrect gradients, incomplete landscaping, and poorly installed fencing. In some properties, we have identified more serious structural concerns such as inadequate insulation in roof spaces, missing damp proof courses, or insufficient ventilation that could lead to condensation and mould growth. These findings underscore the importance of a thorough independent inspection regardless of which housebuilder constructed your property.

The Exeter area has seen steady new-build activity, with developments springing up across the city and surrounding villages. The EX2 postcode area, particularly around the Alphington and Exminster borders, has seen significant construction activity in recent years. New properties in these areas typically range from £260,000 for a two-bedroom apartment up to £520,000 for four-bedroom detached homes. The majority of new-build sales in Exeter fall within the £300,000 to £400,000 price bracket, representing 39.5% of all new-build transactions in the area, with a further 19.7% in the £400,000-£500,000 range.
While specific developer names vary by site, new-build properties in Exeter typically come with either NHBC or LABC warranty coverage, providing structural protection for the first ten years. However, warranty claims can be lengthy and stressful, making it far preferable to identify and resolve defects during the initial snagging period while your developer still has a direct obligation to make repairs. The NHBC Buildmark policy and LABC New Home Warranty are the primary providers in the area, and both require proper notification of defects within specific timeframes to maintain your coverage rights.
The Exeter housing market has experienced some fluctuation, with overall prices declining around 2% over the past twelve months according to recent data from multiple sources including Plumplot and home.co.uk. Despite this, new-build properties command a premium, and the average new-build price of £372,000 in Exeter makes a snagging survey a wise investment. With around 299 new-build properties sold in the Exeter postcode area in the past year, there is significant demand for quality new homes, and buyers should protect their investment with professional inspections. The slight cooling in the market actually makes it an excellent time to negotiate with developers on defect remediation.
A snagging survey is a detailed inspection of a new-build property to identify defects, unfinished work, or substandard installations that need correction by the developer. Even though your home is brand new, construction errors are common across all housebuilders, and a snagging survey ensures these are documented and addressed before your warranty period progresses. In Exeter's competitive market where new-build properties average £372,000, a snagging survey provides essential protection for what is often the largest purchase you will make. Our independent assessment gives you that any issues are identified before they become costly problems.
The duration depends on property size, but most snagging surveys in Exeter take between two and four hours for a standard three-bedroom home. Larger properties with four or more bedrooms may require three to five hours for a thorough inspection. Our inspectors are thorough and do not rush through inspections, ensuring every accessible area is properly examined including the roof space, garage, and external boundaries. We encourage buyers to attend so they can see issues firsthand and ask questions about maintenance.
Yes, we actively encourage buyers to attend the inspection. This allows you to see defects firsthand, ask questions about maintenance and repair processes, and learn about areas that may need attention in the future. Attending also demonstrates to your developer that you are engaged with the property condition, which can help when negotiating repairs. Our inspectors will walk you through the key findings during the inspection and explain the severity of different defect types. Many buyers find this educational and it helps them understand what to look for in the future.
Your report includes a formal list of defects with photographs and descriptions that you can send directly to your developer or their customer care team. Most developers will arrange a snagging appointment to address the issues within a few weeks of receiving our report. If they dispute items or fail to respond satisfactorily, your report serves as evidence for any NHBC warranty claim or legal discussion. We can also provide additional support by contacting the developer on your behalf if you choose our Premium or New Build Plus packages.
Snagging survey pricing in Exeter typically starts from around £350 for a standard apartment, rising to £500-£700 for larger detached homes. The cost depends on property size, the level of service you choose, and whether you require additional services such as thermal imaging or drone inspections. Compared to the average new-build price of £372,000, this represents a minimal investment for comprehensive protection. Our Standard, Premium, and New Build Plus options allow you to choose the level of service that best fits your needs and budget.
Based on our inspections across Exeter, the most frequently encountered issues include poorly finished plasterwork and decorators, doors that do not close properly, gaps and drafts around windows, incomplete or defective sealant in wet areas, issues with kitchen and bathroom fittings, drainage problems, and electrical issues. We also commonly find problems with external works, including incorrect gradients and incomplete landscaping. In Exeter's climate, drainage issues are particularly important as poor grading can lead to water pooling against foundations, which is especially problematic with the clay soils found in the area.
The ideal time to book your snagging survey is as soon as you have a confirmed completion date, ideally within the first two weeks of moving into your new property. This timing is crucial because developers are typically most responsive to defect reports in the immediate post-completion period, and your contractual rights to have issues addressed are clearest at this stage. Waiting too long can complicate matters as the warranty period progresses and memories of construction issues fade. We recommend contacting us before exchange if possible so we can schedule your inspection for shortly after handover.
Most new-build properties in Exeter come with either NHBC Buildmark or LABC New Home Warranty coverage, which provides structural protection for ten years and covers major defects. However, these warranties have specific notification requirements and may not cover all types of defects, particularly those classified as "snagging items" which are the responsibility of the developer to rectify. Our snagging survey helps you identify all issues while they remain the developer's responsibility, rather than discovering them later when you must pursue a warranty claim. Understanding your warranty coverage is an important part of the process, and we can explain this in more detail during your inspection.
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Expert defect checks for new homes in Exeter and surrounding Devon areas
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.