Independent inspections for new-build homes in Wiltshire








Oak Hill Rise is only one of the new-build sites changing Chippenham, and it is exactly the sort of place where a careful snagging inspection pays off. Our snagging inspectors walk the property room by room, document every defect with photos, and give you a report you can send straight to the developer. We look for the things buyers spot on day one, plus the faults that only show up once you check the home properly.
Chippenham's housing market is active. homedata.co.uk records 510 residential sales in the last 12 months, while home.co.uk shows an average asking price of £425,155 and an average sold price of £354,325. That kind of turnover means buyers often move from reservation to completion quickly, so the snagging window can be missed if no one is watching the detail. Our reports are clear, practical, and ready to act on, with prices from £295 for 1-2 bed homes, £375 for 3 bed houses, £450 for 4 bed houses, and £550 for 5+ bed homes.

£425,155
Average Asking Price
£354,325
Average Sold Price
510
Residential Sales Last 12 Months
100-250
Average Snags Found
Using listing data from home.co.uk and property data from homedata.co.uk
At Oak Hill Rise, the first problems we find are often the smallest to see and the easiest to ignore during a rushed handover. Paint lines can be rough, plaster can flash under daylight, and scuffs turn up on doors, skirting and stair walls before you have even unpacked. A new-build in Chippenham can look polished from the outside, but the real finish is what matters once you start checking the plot itself.
Doors that do not latch, windows that do not seal, sockets that sit out of square, and kitchens with poor fitting tolerances are classic snagging finds. homedata.co.uk records 510 residential sales in Chippenham over the last 12 months, which means many buyers are moving fast and relying on the builder's final sweep. That is where defects slip through. They are not dramatic on their own, but they pile up quickly once you start checking every room.
Our inspectors also flag issues that carry more weight than a cosmetic touch-up. Uneven floors, missing sealant, drainage falls that send water the wrong way, weak ventilation, and fire-stopping gaps all need a proper record. A buyer's solicitor will not inspect roof voids, test airflow, or measure the fit around a kitchen carcass in a Chippenham plot like Oak Hill Rise. We do that work, then give the developer a clear, photo-led list.
Based on Homemove's new-build inspection benchmark and recent report volumes.
Under NHBC Buildmark, Premier Guarantee and LABC New Home Warranty, the first 2 years are the defects period. That is the part of the warranty where the developer is usually responsible for snagging items, not just the bigger structural faults that sit further down the policy. If a defect is raised properly inside that window, the builder has a clear contractual route to put it right.
For a Chippenham buyer at Oak Hill Rise, pre-completion is the cleanest point to act because the builder still has access and the home has not yet changed hands. Once legal completion has happened, the process slows down. You can still raise defects within the 2-year period, but the conversation becomes a post-handover chase rather than a simple pre-key fix list.

Tell us the property size, the development name if you know it, and whether legal completion has happened. Prices start from £295 for 1-2 bed homes, with the same rates for pre-completion inspections.
Once booked, we assign an independent inspector and confirm the plot details. For sites like Oak Hill Rise, that means checking the address, access point, and any site-specific handover notes before the visit.
We contact the site team or your conveyancer as needed, then line up the inspection window. Pre-completion visits work best when the developer has had enough notice to open up the plot and leave time for our inspection.
The inspection usually takes 3-6 hours. Our inspector checks finishes, fittings, the exterior, and the items that matter for compliance, then photographs every defect and records where it sits in the home.
You receive a photo-illustrated report within 2-3 working days, ready to send to the developer or warranty provider. It is laid out room by room, so the builder can action it without guessing what needs attention.
Do not take possession until the pre-completion snags are agreed. Once the keys are over the threshold at a Chippenham plot like Oak Hill Rise, the leverage shifts and the builder may treat small fixes as post-move requests. That is a slower conversation than a snag list raised before completion.
Oak Hill Rise is the named new-build site in our Chippenham research, and it is the sort of development where external works can lag behind the internal finish. Fresh turf, new paths, boundary fencing and driveway edges often need a second look, especially when the house itself has already been cleaned for handover. Our inspectors focus on the whole plot, not just the shiny rooms on the brochure.
The local market data matters here too. homedata.co.uk records 510 residential sales in the last 12 months, and home.co.uk shows average asking prices at £425,155 with flats at £203,333 and detached homes at £639,583. In a market with that spread, Chippenham buyers can end up in very different property types, so snagging checks need to match the home rather than the postcode. A flat on a newer block needs a different eye from a detached house on a larger plot.
On Chippenham sites, the problems we see most often are the ones that come from a busy build programme. Painted finishes are rushed, seals are missed, doors need adjusting, and garden levels are not always finished to the standard on the plan. We also pay close attention to drainage falls, fire-stopping, ventilation, roof tile alignment and boundary treatments, because those are the faults that a buyer usually cannot spot during a quick walk-round at Oak Hill Rise.
We format the snag list so the developer can work through it properly. Each item is linked to a room, a photograph, and a clear note on what is wrong, which keeps the discussion factual and stops the builder from turning it into a vague conversation. A good list is short on drama and heavy on detail, and that is what our reports give you for a Chippenham new-build.
If the builder drags their feet, the next step is to use the warranty route for the relevant issue. NHBC, Premier Guarantee and LABC all have processes for defects that sit inside the warranty period, and a photo-led report makes those conversations much easier. If the problem is still unresolved near the end of the 2-year defects period, or if it is structural in nature, the escalation path changes again. That is why timing matters on a plot like Oak Hill Rise.

Before legal completion is the best time. That gives the builder a chance to deal with defects while the plot is still under their control, which is useful on new-build sites such as Oak Hill Rise. If completion has already happened, book as soon as you can and stay inside the 2-year defects period if possible.
Most Chippenham snagging inspections take 3-6 hours, depending on the size and layout of the home. A compact flat near Oak Hill Rise is quicker than a large detached house, but our inspector still checks finishes, fittings, external areas and the items linked to compliance.
A snag is a defect that should not be there at handover, such as a door that will not latch, paint that is badly finished, or sealant that is missing. Wear and tear is damage caused after you move in. On a fresh Chippenham new-build, most issues we record are builder defects rather than normal use.
The buyer pays for the inspection, not the developer. Our snagging prices start from £295 for 1-2 bed homes, £375 for 3 bed houses, £450 for 4 bed houses, and £550 for 5+ bed homes, with pre-completion inspections at the same rates. That fee covers the inspection and the photo report within 2-3 working days.
They can challenge items, but they should not ignore genuine defects. If the fault is workmanship, poor finish, or a compliance issue, the builder should deal with it under the new-home warranty process. A clear report with photographs gives you a much stronger position when you are pushing for work at a Chippenham site.
The builder is usually the first party responsible for fixing defects in the 2-year defects period. NHBC, Premier Guarantee and LABC New Home Warranty are the warranty providers that sit behind the home, and they can become important if the builder is slow to act. After 2 years, the warranty focus narrows to structural issues.
We can still inspect after move-in, and a first-week or later snagging survey can still pick up defects that should be fixed. The leverage is better before completion, but inside the first 2 years it is still worth documenting faults properly. That applies just as much to Oak Hill Rise as it does to any other Chippenham development.
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Independent inspections for new-build homes in Wiltshire
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.