Protect your new-build investment with a professional snagging inspection








Moving into a brand-new home is exciting, but behind those pristine walls and fresh paint, countless minor defects often hide. Our snagging surveys in Charlton, Test Valley give you the confidence that your investment is sound before you commit to completion. We inspect every corner of your new property, documenting issues that builders should fix but often overlook.
Charlton's housing market has seen significant growth with new developments popping up around the Test Valley area. From the David Wilson Homes properties at Picket Piece to the Persimmon builds at Augusta Park, we've surveyed properties across the region. Our local knowledge means we understand the common issues affecting homes in this part of Hampshire, from drainage quirks near the River Anton to the specific construction methods used by volume builders operating here.
Whether you've purchased a flat at The Chimes development or a detached family home on the outskirts of Charlton village, our qualified inspectors bring years of experience identifying the specific defect patterns that occur in new builds across this corner of Hampshire. We're not just checking boxes - we're protecting one of the biggest investments you'll ever make.

£402,000
Average Property Price
£279,995 - £629,995
New-Build Price Range
30
Properties Sold (12 months)
£530,000
Detached Average
A snagging survey is a detailed inspection specifically designed for new-build properties. Unlike a standard building survey, a snagging inspection focuses on the minor defects and unfinished work that builders leave behind. Our inspectors examine everything from the quality of plasterwork and paint finishes to the operation of windows, doors, and built-in appliances. We check that sealants are properly applied, that drainage falls are correct, and that all fixtures and fittings are securely fixed.
In Charlton and the wider Test Valley area, we frequently encounter issues with timber-frame construction methods used by some developers. While timber-frame building is efficient, it can lead to moisture penetration issues if not properly managed. Our inspectors know exactly what to look for, whether your new home is a traditional brick-and-block construction or a newer timber-frame design. We also pay close attention to the interface between different materials, as this is where many defects tend to manifest.
The Test Valley geology presents unique considerations during our inspections. The chalk bedrock that dominates this area, combined with pockets of clay-with-flints in certain locations, means our inspectors are particularly vigilant about signs of ground movement or subsidence. We've seen cases where foundations on clay-with-flints deposits have shown hairline cracking within the first year, especially where mature trees have been retained near new-build plots. Our survey includes a thorough assessment of all visible walls, floors, and ceilings for such indicators.
Source: Market Data 2024
The Test Valley area has seen substantial new-build development in recent years, with major volume housebuilders active around Andover. Developments like Picket Piece, Augusta Park, and The Chimes have delivered hundreds of new homes to the market. While these properties come with warranties from providers like NHBC and LABC Warranty, the reality is that many defects don't appear until months after you move in. By then, the builder's customer service team may be less responsive, and warranty claims can become protracted affairs.
Our inspectors in Charlton typically find between 80 and 150 snags in a typical new-build property. These range from minor cosmetic issues like scuffed paintwork or poorly aligned kitchen units to more serious problems such as inadequate insulation, missing damp-proof courses, or drainage systems that don't meet building regulations. The average cost to rectify these issues can run into thousands of pounds, making a snagging survey one of the most cost-effective decisions you can make when purchasing a new home in this area.
The large developments surrounding Charlton, including those built by Taylor Wimpey, Persimmon, Barratt, Bellway, and Redrow, all operate under similar time pressures to meet sales targets and completion deadlines. This commercial reality often means that final finishing works receive less attention than they should. Our experience shows that even properties from the same developer can vary dramatically in quality depending on which construction team was on site and where in the development cycle the particular plot was built. This is why every new-build property benefits from an independent snagging inspection, regardless of the builder's reputation.
Choose a convenient date for your snagging inspection in Charlton. We'll confirm the appointment within 24 hours and send you details of what to expect. If you're purchasing off-plan, we can schedule the inspection for when the property reaches practical completion.
Our qualified inspector visits your new-build property for 2-4 hours, depending on size. They systematically work through our comprehensive checklist, photographing and documenting every defect. We examine all accessible areas including loft spaces, under-floor voids, and utility cupboards where defects commonly hide.
Within 48 hours of the inspection, you receive a thorough snagging report. This document lists every issue found, with photographs and recommendations for rectification. The report is formatted to be easily shared with your solicitor or directly with the developer's customer service team.
Use our report to negotiate with the developer. Most builders take the snagging list seriously and will schedule remediation works before or shortly after your completion date. If disputes arise, our detailed documentation provides the evidence needed for warranty claims.
Book your snagging survey for when the property is near completion but before you exchange contracts. This gives you leverage to negotiate fixes with the builder. If the property is already completed, schedule the survey as soon as possible - most builders have a defects liability period of 12-24 months from completion.
Charlton's proximity to Andover means many buyers are considering properties from the large developments surrounding the town. The Picket Piece development by David Wilson Homes offers properties from £319,995 to £629,995, while Augusta Park by Persimmon ranges from £279,995 to over £500,000. Bellway's The Chimes development adds another option in the £299,995 to £499,995 range.
Each of these volume builders uses slightly different construction methods and quality control processes. Our inspectors have experience with all of them and know the typical defect patterns to look for. buying a 2-bedroom flat or a 5-bedroom detached family home, we've got you covered.

The geology around Charlton presents specific considerations for new-build properties. The area sits on predominantly chalk geology with deposits of clay-with-flints in certain locations. While chalk itself has low shrink-swell potential, the clay-with-flints areas can experience ground movement, particularly where mature trees draw moisture from the soil. Our inspectors pay particular attention to cracks in walls and signs of subsidence, especially in newer properties built on ground that may not have been properly assessed.
Flood risk is another consideration for properties near the River Anton and River Test. While most new developments are designed with adequate drainage, our inspectors check that land levels and drainage systems around the property are functioning correctly. We've seen cases where landscaping contracts specify certain drainage features that either weren't installed or were installed incorrectly, leading to surface water problems. Properties in low-lying areas near the river corridors deserve extra attention during the inspection process.
The traditional building materials in this part of Test Valley include red brick, flint, and local stone, which you'll see in the older village properties. Newer developments typically use a mix of brick, render, and some cladding elements. Our inspectors understand how these materials perform in the local climate and can identify installation defects that might lead to problems in the future. We also check that any cladding has been installed with adequate ventilation to prevent moisture buildup, a common issue we've seen in some newer properties.
Based on our experience surveying properties across the Test Valley area, certain defect patterns recur frequently. Cosmetic issues dominate the lists, with poorly finished plasterwork, paint defects, and misaligned skirting boards appearing in almost every survey. Doors that don't close properly, windows that stick, and kitchen units with visible gaps are equally common. These issues don't necessarily indicate poor workmanship - they're often the result of rushed build programmes and pressure to meet completion targets.
More significant defects we encounter include incomplete insulation in lofts and cavity walls, missing or damaged damp-proof membranes, and drainage systems that haven't been properly tested. In some cases, we've found that extraction fans vent into loft spaces rather than externally, and that soil pipes aren't properly connected. These issues can lead to serious problems down the line, including damp, mould, and structural damage. Our inspectors always check the loft space for insulation gaps and verify that all extraction systems terminate externally as required by building regulations.
Another recurring issue in new builds across this area relates to road and driveway drainage. With the substantial amount of new development around Andover and Charlton, we've seen instances where Sustainable Urban Drainage Systems (SuDS) haven't been implemented correctly, leading to surface water flooding in certain conditions. While this might seem like something outside your property boundary, it can affect your home's surroundings and long-term enjoyment. Our survey includes an assessment of the immediate external areas and their drainage.
Under the NHBC warranty (the most common provider on new builds in Charlton), you have the right to report defects during the first two years of occupation. The builder is legally obligated to rectify issues that fall within their warranty terms. Our snagging report provides the documented evidence you need to make a successful claim.
A snagging survey examines all accessible areas of a new-build property for defects. This includes cosmetic items like paintwork and flooring, functional items like doors and windows, and technical items like plumbing, electrical installations, and drainage. Our inspectors work through a comprehensive checklist covering over 200 individual items, ensuring nothing is missed. We also check external areas including walls, roofs, drainage, and boundary treatments. In Charlton specifically, we pay attention to issues related to the local geology and drainage systems that are particular to the Test Valley area.
Snagging survey costs in Charlton start from around £350 for a small flat and range up to £850 for large detached properties. The exact price depends on the size and type of property. Given that the average property price in Charlton is £402,000, a snagging survey represents less than 0.2% of the property value - excellent value when you consider the potential cost of unrepaired defects. For context, the new-build properties in developments like Picket Piece and Augusta Park range from £280,000 to over £600,000, making a survey a modest investment for such valuable purchases.
The ideal time is just before you complete on the property, while you still have leverage to negotiate with the builder. If you're buying off-plan, consider booking for when the property reaches practical completion. Even if you've already moved in, it's worth booking within the first few weeks - most builders have a defects liability period of 12-24 months, and you'll need documented evidence of issues to make a claim. In practice, we recommend scheduling the survey for a date when you can be present, as watching the inspection provides valuable insight into your new property's construction.
Absolutely. We strongly recommend that buyers attend the inspection if possible. It typically takes 2-4 hours depending on property size, and you'll be able to see issues as they're identified. Our inspectors are happy to explain what they're looking for and answer questions about the property's construction. This is particularly valuable in Charlton where properties may use different construction methods - timber-frame versus traditional brick - and understanding your home's structure helps you maintain it properly.
The report is yours to use as you see fit. Most buyers send a copy to their solicitor or directly to the developer's customer service team. The builder is then expected to address the listed items. If they dispute any items or fail to act within a reasonable timeframe, your report provides the documented evidence needed for warranty claims or legal proceedings. We find that most builders in the Andover and Charlton area are responsive to well-documented snagging lists, particularly when the issues are photographed and clearly explained. For more serious defects, the NHBC or LABC Warranty provides additional recourse if the builder fails to comply.
Yes, definitely. While NHBC warranties cover major structural defects, they don't automatically cover the minor cosmetic and functional issues that make up the vast majority of new-build problems. Additionally, making a warranty claim can be a lengthy process. A snagging survey identifies issues while the builder is still on site and motivated to fix them quickly. The warranty claim process through NHBC typically requires the defect to be reported within the warranty period and often involves an inspection by their claims team. By contrast, a snagging survey conducted shortly after completion gives you immediate documentation and the ability to request fixes before the builder moves on to other developments.
Properties in Charlton that are close to the River Anton or its tributaries require particular attention during the snagging survey. We check that all ground levels slope away from the property, that drainage channels are clear and functional, and that any retaining walls or garden features are properly constructed. Surface water flooding can occur in the area during periods of heavy rainfall, so we verify that soakaways and drainage systems are installed to specification. We also check the condition of any flood resilience measures that may have been specified by the developer.
Our experience surveying properties across the Test Valley area shows that quality can vary between developments and even between phases of the same development. Taylor Wimpey, Persimmon, Barratt, Bellway, and Redrow all build in the wider Andover area, each with their own construction methods and quality control procedures. We've seen properties from all these builders and while some may have fewer cosmetic defects than others, every new-build benefits from an independent inspection. The volume of homes built by these developers means that construction teams may change, leading to inconsistency across plots.
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Protect your new-build investment with a professional snagging inspection
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.