Independent defect reports for new-build homes in SP10 and the wider Test Valley area








Andover has seen a long run of new homes, from East Anton's 1,061 homes to Picket Twenty's 534. That scale matters, because larger schemes are where small defects get repeated plot after plot. Our snagging inspectors walk the property, document every defect with photos, and produce a report you send to the developer.
We work on homes at every stage, including pre-completion handovers and inspections carried out within the 2-year defects period under NHBC Buildmark, Premier Guarantee, or LABC New Home Warranty. In Andover, where Test Valley Borough Council is looking at further housing land around Bere Hill and Finkley Down Farm, buyers are often dealing with fresh plots, hurried finishes, and the sort of issues a solicitor would never spot. Our reports give the developer a clear list to fix.

1,677
Homes completed in named local schemes
2,500+
Future homes proposed around Andover
150
Homes in Harewood Farm scheme
100-250
Typical defects found per new-build home
Using listing data from home.co.uk and property data from homedata.co.uk
A snagging inspection picks up the things buyers notice first on sites such as East Anton and Picket Twenty, then the faults that only show up once a property is used properly. Paint misses, plaster ripples, damaged trims, silicone gaps, and scuffed joinery all go on the report. So do doors that do not latch cleanly, windows that do not seal, sockets that are out of square, and kitchen units that sit badly against one another.
We also document construction defects that are easy to miss in a quick handover walkaround. Uneven floors, gaps in skirting, badly finished stair details, poor garden levels, drainage that does not fall away as it should, and loose external fittings are all common snagging items. On a fresh plot at Harewood Farm or any of the larger Test Valley schemes, those problems are often hidden by a tidy first impression.
Some defects go beyond finish and into compliance. Missing fire-stopping, weak ventilation, drainage falls that are wrong, or cracking that looks more than shrinkage all need separate attention. A buyer's solicitor will check the paperwork, but not whether the bath edge has been sealed properly or whether a roof vent is fitted where it should be.
Typical new-build snag counts vary by plot finish, site pressure, and home size. Larger homes usually have longer lists.
The warranty clock starts fast. Under NHBC Buildmark, Premier Guarantee, and LABC New Home Warranty, the first 2 years are the defects period, which is the part that covers most snagging items. That is the window where the builder is contractually on the hook for the problems our inspectors find, from sticking doors on a Picket Twenty plot to poor sealant around a bath in SP10.
Once legal completion has happened, the dynamic changes. A pre-completion snagging inspection gives the site team a live list before you take the keys, and that often gets quicker results than chasing after move-in. In Andover, where area data shows major completed schemes and more land proposed around the town, that timing matters.

Send us the property details, plot type, and whether legal completion has happened yet. For Andover homes, we price 1-2 bed properties from £295, 3 bed houses from £375, 4 bed houses from £450, and 5+ bed homes from £550.
Once you approve the quote, we take the instruction and confirm the inspection slot. We keep the process simple for buyers in SP10, SP11, and the surrounding villages.
We coordinate access with the builder or site contact where needed. On larger Test Valley schemes, that can mean working around site handover timing or a key release window.
Our inspector spends around 3-6 hours on site, depending on size and finish level. We check internal rooms, external areas, roofline points we can safely view, drainage, fixtures, and visible compliance issues.
You receive a full photo-illustrated report within 2-3 working days. It is written so you can send it straight to the developer, with defects grouped clearly by room and by severity.
Pre-completion snagging is the cleanest point to act. Once keys are handed over in Andover, your position drops sharply and the builder may treat defects as a post-move-in chase instead of a handover issue. Get the snag list agreed before completion if you can.
The local pipeline matters here. East Anton, Picket Twenty, Picket Piece, and Harewood Farm show how Andover has been built out in phases, and Test Valley Borough Council has also proposed land for over 2,500 houses around Bere Hill and Finkley Down Farm. That mix usually means repeated house types, repeated joinery packages, and repeated small faults that a proper snagging inspection will catch from plot to plot.
Ground conditions matter too. Much of the Andover district sits on the Chalk Group, which can be affected by dissolution and irregular rockhead, while clay-rich Palaeogene strata can carry shrink-swell risk. On a new plot, that can show up later as hairline cracking, settlement around drainage runs, or movement where fresh landscaping and thin topsoil have not bedded in properly.
Flooding is another local issue we do not ignore. Council data points to groundwater flooding in surrounding villages such as Appleshaw, Hatherden, Penton Mewsey, Redenham, Weyhill Bottom, Kimpton, Amport, and Monxton, and Southern Water records from 1999-2003 identified seven flood locations around Andover, including Anna Valley, Kimpton, Goodworth Clatford, Monxton, and Enham Alamein. New-build drainage, garden falls, and external thresholds deserve a close look in that context.
There is also a heritage edge to the town. Andover has a conservation area covering parts of the centre and several Grade II listed buildings, so developments on the edge of older streets often need neat boundary treatment, careful surfacing, and better drainage detailing than a rushed site handover sometimes delivers. The town's largest employer is the Ministry of Defence, with Portway Business Park and Walworth Business Park adding more pressure for modern housing, which is one reason the quality of finish matters so much.
We format the snag list so the developer can read it without guessing. Each defect is grouped by room, described in plain language, and backed by photos, so the site manager can move from the hallway to the kitchen to the external elevations without losing time. On a busy Andover site, that kind of clarity keeps the conversation focused on fixes rather than arguments.
If the developer drags its feet, the next step depends on the warranty provider. NHBC, Premier Guarantee, and LABC all have their own resolution routes, and a structured report gives you a stronger starting point when you ask for a repair visit or formal review. We tell buyers what to escalate, what to keep chasing, and what to leave in the warranty file if the first response is weak.

Before legal completion is best, because the builder is still responsible for handover defects and the snag list can be used while the site team is in place. If you have already moved in, book within the 2-year defects period so the issues fall inside the part of the warranty that covers snagging.
Most new-build snagging inspections take around 3-6 hours, depending on the size of the home and how much detail we need to record. A 1-2 bed flat in SP10 is quicker than a 5+ bed house on a larger scheme, but we still check the same core areas.
Snaggable defects are things that should have been right at handover, such as poor paintwork, gaps in sealant, doors that do not latch, faulty windows, or missing fire-stopping. Wear and tear is different. A mark you create after moving in is not the same as a defect that was already there on the day of completion.
The buyer pays for the inspection, not the developer. Our snagging prices in Andover start from £295 for 1-2 bed homes, £375 for 3 bed houses, £450 for 4 bed houses, and £550 for 5+ bed properties.
They can question an item, but that does not make it go away. If a defect is real and falls within the builder's responsibilities, the developer should put it right under the warranty or their own aftercare process, especially during the first 2 years.
The builder is usually the first port of call for defects in the 2-year period. NHBC, Premier Guarantee, or LABC are the warranty providers, and they can step in with their own resolution routes if the builder does not respond properly. The warranty provider is not the same thing as the builder.
You can still book a snagging inspection after moving in, and many Andover buyers do. The advantage is that we can test the home in normal use, but the gap in your negotiating position is wider than it would have been before completion, so acting quickly is smart.
From £400
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Check the energy rating of a second-hand property before you commit, or compare options across Andover and the surrounding villages.
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Legal support for buying a home in Andover, from contract checks through to completion.
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Independent defect reports for new-build homes in SP10 and the wider Test Valley area
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.