We document every defect, then give the developer a clear list to fix.








Washington in Horsham, West Sussex, sits under the South Downs escarpment, and new-build finish can be a mixed bag. Our snagging inspectors walk the property room by room, photograph every defect, and produce a report you can send straight to the developer. That matters here because Washington has no confirmed large active estate inside the village itself, only smaller planning applications and the sold-out Vineyard Close scheme near the village.
This is the Washington with a primary school and The Frankland Arms, not the larger Washington in the North East. homedata.co.uk records show a current median house price of £485,000 in Washington, with a freehold sale at £558,000 in May 2024 and a 12-month change of +7.3%. In a place like that, even a minor snag on a 2-bed or 3-bed plot deserves to be written down properly before the warranty clock becomes harder to use.
We inspect pre-completion homes, first-week homes, and properties that have already been occupied. Our reports go out within 2 to 3 working days, with photos that make it clear what is cosmetic, what is functional, and what needs a proper builder response. Buyers around Washington Parish Council, where detached homes make up 45% of households and semi-detached homes make up 21%, often discover more defects than they expected from a brand-new finish.

£485,000
Median house price
£558,000
Freehold sale recorded in May 2024
+7.3%
12-month price change
1,867
Population
747
Households
45%
Detached homes in Washington Parish
21%
Semi-detached homes in Washington Parish
0
Confirmed active large-scale named developments within Washington
9 units and 1 detached dwelling
New homes planned in Washington Parish Council area, identified in planning applications
£441,000
Broader Horsham average house price in March 2026
1.4%
Horsham annual change to March 2026
Using listing data from home.co.uk and property data from homedata.co.uk
A proper snagging inspection starts with the obvious things, then keeps going until the workmanship tells the truth. Paint finish, plaster cracks, scuffs on doors, missing sealant around baths and showers, and marks on skirting boards are the usual first layer. Then our inspectors check doors that do not latch, windows that do not seal, sockets that sit out of square, and kitchens where the fitting tolerances are off. Those are the defects that often get missed when the buyer only has a quick handover walk-through on a site off Hamper's Lane or a small plot in the Washington Parish Council area.
The next layer is more serious. We look for uneven floors, gaps in skirting, poor drainage falls, missing or incomplete fire stopping, and ventilation that looks undersized for the room it serves. A buyer's solicitor will not crawl under a kitchen unit to check workmanship at that level, and the conveyancing file will not show a badly installed window trickle vent. On a village edge like Washington, where the build may sit beside older carstone cottages, weatherboard, or Sussex brick, finish quality needs a careful eye because new and old materials can meet awkwardly.
We also look outside. Garden levels, boundary treatments, unfinished paths, drive levels, roof tile alignment, cavity tray issues, and external sealant often tell us a lot about how carefully the plot was handed over. On small schemes, such as the 9-unit mix of 2-bed and 3-bed homes identified in Washington Parish Council planning applications, the same site team may be moving fast across only a handful of plots, so small errors can repeat from one house to the next. The result is usually the same: a longer snag list than the buyer expected, but a much clearer route to getting things put right.
Based on Homemove snagging inspections and the usual 100 to 250 defect benchmark on new-build homes
NHBC Buildmark, Premier Guarantee, and LABC New Home Warranty all give you a 2-year defects period. That is the window where most snagging issues belong, and it is the period when the builder is contractually expected to deal with them. After that, the warranty narrows to structural issues, so paint defects, sticking doors, missing sealant, and poor fitting tolerances become harder to push.
In Washington, that matters because many homes are bought off-plan or completed in small clusters rather than big estate phases. A buyer who waits until months after completion can still get a report, but the position is better before legal completion, when the developer still has more reason to sort the list before keys change hands. Our inspectors are used to working around site managers, sales suites, and handover dates on tight village schemes.

Tell us the address, plot type, and whether legal completion has happened yet. For Washington homes, that helps us plan the right inspection time around the builder's access rules.
Once you book, we confirm the scope and assign an independent inspector. New-build flats, semis, and detached homes all need the same careful eye, even when the site looks quiet.
We coordinate with the builder or site team so the home is ready for inspection. On a small parish scheme in Washington, that often means matching one handover slot rather than a long phase schedule.
The survey itself usually takes 3 to 6 hours, depending on size and finish. We check rooms, services, externals, roofline items, drainage points, and the areas most buyers never see.
You get a full photo-illustrated report within 2 to 3 working days. Each defect is listed clearly, so the developer has a practical schedule of work rather than a vague complaint.
If you can still agree pre-completion snags before possession, do it. Once the keys are in your hand, the balance shifts sharply, and the builder will often treat the list as a post-move issue instead of a handover issue. On a small Washington plot, where the site team may already be moving to the next phase, that makes a real difference.
Washington village sits at the foot of the South Downs escarpment, with Chanctonbury Ring on the parish border. That setting matters to a snagging survey because it sits alongside older local materials, including Carstone, flint, Hythe Sandstone, Sussex brick, and weatherboard. A new home built beside those materials can look finished at first glance, but mismatched mortar, uneven brickwork, or awkward cladding joins are easier to spot when someone knows what they are looking at.
The parish does not have a big named active estate inside the village itself, which is part of the point. Vineyard Close, the 16-home scheme of detached and semi-detached cottages plus apartments by Cayuga Homes near Washington, is now sold out, while current activity is mostly made up of smaller planning applications, including two 2-bed semi-detached dwellings, three 2-bed terraced dwellings, four 3-bed semi-detached dwellings, and a single detached two-storey dwelling. That sort of build pattern often means repeat defects on the same site, especially on finishes, drainage, and boundary works.
The wider area also gives useful context. In Horsham, homedata.co.uk records put the average house price at £441,000 in March 2026, a 1.4% rise from March 2025, while semi-detached prices rose by 3.0% and flats fell by 2.6% over the same period. Nearby new-build searches turn up schemes in Barns Green, Angmering, Shoreham-by-Sea, and Arundel, and a 244-home development is planned for the former Novartis site in Horsham town centre for Summer 2026. For Washington buyers, that means the local market is a mix of village-scale plots and broader Horsham development pressure, which is exactly where a snagging report earns its keep.
Flood and ground conditions are also worth a look. Washington Sandpit, Hamper's Lane, Sullington is in Flood Zone 1, and West Sussex County Council acts as the Local Lead Flood Authority for groundwater flooding, surface water runoff, and ordinary watercourses. That does not mean every plot is at risk, but it does mean garden levels, drainage falls, and external hard landscaping should be checked properly on any new-build near the parish boundary or lower ground.
We format the report so the builder can work through it room by room, defect by defect. That means photo references, clear locations, and enough detail for the site manager to understand whether the issue is cosmetic, functional, or more serious.
On the small Washington schemes identified in planning, that kind of structure matters. A builder facing a few scattered items across a 2-bed terrace, a 3-bed semi, and a detached plot can deal with the list faster when each point is numbered, dated, and tied to a room or elevation.
If the developer drags its feet, you can pass the snag list to the customer care team and, where needed, use the warranty provider's resolution route through NHBC, Premier Guarantee, or LABC New Home Warranty. We write the report so it is straightforward to escalate, because vague notes and a handful of phone calls rarely move a site team very far. Clear evidence does.

Before legal completion is best, because the builder still controls access and the handover process is live. If completion has already happened, we still inspect the home, but the first 2 years under NHBC Buildmark, Premier Guarantee, or LABC New Home Warranty are the key window for defects work.
Our standard prices are from £295 for a 1 to 2 bed flat or house, from £375 for a 3 bed house, from £450 for a 4 bed house, and from £550 for a 5+ bed house. Pre-completion inspections use the same prices, and you still get a full photo-illustrated report within 2 to 3 working days.
Most inspections take 3 to 6 hours, depending on the size of the property and how many rooms, elevations, and external areas need checking. A compact 2-bed flat in a village scheme will usually be quicker than a larger detached house with roofline, garden, and drainage checks.
A snag is a defect or item of poor finish that should not be there on a new home. Paint issues, doors that do not latch, windows that do not seal, missing sealant, badly fitted kitchens, and uneven floors all belong on a snag list, while later damage from day-to-day living does not.
The buyer pays, not the developer. The developer is the party expected to fix the defects under the warranty or builder customer care process, but the inspection itself is commissioned by you.
Yes, they can dispute items, especially if they say the point is cosmetic, outside the warranty cover, or caused by normal settlement. That is why we document each defect carefully with photos and a plain-English description, so there is less room for argument.
The builder is responsible for the actual remedy work, while NHBC, Premier Guarantee, or LABC New Home Warranty provide the warranty framework. If the builder does not respond or a defect is disputed, the warranty provider's process can help move the issue along.
You can still book a snagging inspection, and many buyers do. The main difference is that once the keys have changed hands, the builder has less pressure to deal with the list quickly, so it is better to act before completion where possible.
From £POA
For older homes in and around Washington, including properties near The Frankland Arms and the older village core.
From £POA
Useful if you are checking efficiency before a sale, rental, or remortgage in Washington, Horsham, West Sussex.
From £POA
Purchase conveyancing support for buyers in Washington and the wider Horsham area.
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We document every defect, then give the developer a clear list to fix.
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.