Last updated: March 1, 2025
Welcome to Homemove (“we,” “us,” or “our”), a property technology service provided by HM Haus Group Ltd (company number 13873779), with a trading address at 51 Colegate, Norwich, Norfolk, NR3 1DD. These Terms of Use (“Terms”) govern your use of homemove.com (the “Website”) and any related services (“Services”). By accessing or using the Website, you agree to these Terms. If you do not agree, you must discontinue using the Website and Services immediately.
If you have any questions about these Terms or our Services, please contact us at hello@homemove.com.
“Website” means homemove.com and all associated subdomains, pages, content, and services hosted at or delivered through this domain.
“User,” “You,” or “Your” means any individual, company, or entity accessing the Website or using the Services.
“Service(s)” means the various services and functionalities offered by Homemove, including but not limited to property-related introductions, comparison tools, and any ancillary features.
“Partner(s)” or “Provider(s)” means third parties, including estate agents, conveyancers, surveyors, removal companies, mortgage brokers, or other service providers that we may introduce or refer you to through the Website.
“Content” means any text, images, data, or other materials published on the Website or made available through the Services, including User-generated content where relevant.
Homemove provides an online platform that connects Users with various home-moving services. We may facilitate introductions to (without limitation):
We do not guarantee that all listed or referenced services are available at all times. The scope of our Services may evolve, and we reserve the right to add, modify, or discontinue any feature or aspect of our Services at our sole discretion. Any examples or illustrations on the Website are provided solely for general information and do not constitute advice.
We are not an estate agency, law firm, mortgage broker, surveyor, or removal company. We act only as an intermediary or introducer, enabling Users to identify and engage with independent third-party Providers. Homemove does not act as your agent, nor do we form part of any contract you enter into with a Provider.
By accessing our Website or using our Services, you agree to comply with all applicable laws and regulations. You further agree not to:
We reserve the right to suspend, restrict, or terminate your access to the Website or Services at any time if we believe you are in breach of this section or any other provision of these Terms.
Some of our introductions relate to specialised services which have additional or distinct terms. Please note in particular:
If you choose to engage a Provider, your legal relationship will be directly with that Provider. We are not a party to your contract with them and have no liability arising out of it.
Unless otherwise stated, all intellectual property rights (including trademarks, logos, service marks, content, text, graphics, software, and other materials) on the Website or relating to the Services are owned or licensed by Homemove. You may view, download, and print material from the Website for your personal use only. Any other reproduction, distribution, public display, or exploitation of our Content is prohibited without our prior written consent.
By submitting any content or information to Homemove (e.g., feedback, comments, or property information), you grant us a non-exclusive, royalty-free, irrevocable, sub-licensable, and worldwide license to use, modify, reproduce, distribute, and display such content for the purpose of providing and improving our Services.
7.1 General Disclaimer. The Website and the Services are provided on an “as is” and “as available” basis. We make no representations or warranties (whether express or implied) regarding the accuracy, completeness, reliability, or suitability of the information provided on or through the Website. Any reliance you place on such information is strictly at your own risk.
7.2 Third-Party Services. Homemove does not warrant or guarantee the quality, suitability, or availability of any third-party services you obtain through our Website. We merely introduce you to Providers; any contract for services you enter is solely between you and the relevant Provider. We are not liable for any act, omission, or breach by a Provider.
7.3 Technical and Security. We do not warrant that the Website will be uninterrupted, secure, or error-free, or that it will always be free of viruses or other harmful components. You are responsible for using your own virus protection software.
7.4 Limitation of Liability. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising out of or in connection with your use of (or inability to use) the Website or Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, including direct, indirect, incidental, consequential, or punitive damages. We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
7.5 Consumer Rights. If you are a consumer, these Terms do not affect any statutory rights that cannot be waived or limited by contract. Nothing in these Terms will exclude or limit any liability we may have under consumer protection laws if that liability cannot be excluded or limited by law.
You agree to indemnify and hold Homemove harmless from and against any and all claims, losses, liabilities, damages, expenses, and costs (including reasonable legal fees) arising out of or in connection with: (a) your use of the Website or Services; (b) any breach of these Terms; (c) any content you submit or make available through the Website; or (d) your violation of any law or third-party rights.
We may suspend or terminate your access to the Website or Services at any time, with or without notice, if we reasonably believe you have violated these Terms or for any other lawful reason. Upon such termination, all licenses and other rights granted to you in these Terms will immediately cease. You may also discontinue use of the Website or Services at any time. Provisions in these Terms concerning intellectual property, disclaimers, liability, and indemnity shall survive termination.
If you have a complaint regarding the Website or our Services, please email us at complaints@homemove.com in the first instance. We will make reasonable efforts to address your concerns promptly and in good faith.
If your complaint relates to a Provider’s performance of any service you have engaged through our introduction, you should also contact that Provider directly to resolve the matter under the terms of your agreement with them.
We reserve the right to modify these Terms at any time by posting updated Terms on the Website. Such changes shall become effective upon posting. Your continued use of the Website or Services after any modifications indicates your acceptance of the updated Terms. We recommend reviewing these Terms periodically to stay informed of any changes.
These Terms, their subject matter, and their formation are governed by the laws of England and Wales. You and Homemove both agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims). If you are a consumer residing in Scotland or Northern Ireland, you may also bring proceedings in those jurisdictions.
If you have any questions about these Terms or our Services, please reach out:
Thank you for using Homemove. We appreciate your trust in our platform and look forward to assisting with your home-moving needs.
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