Professional new-build inspections. Expert defect identification. Protect your investment.








Moving into a new-build property in KT5 is an exciting milestone, but before you exchange contracts or complete on your new home, a snagging survey provides essential protection for one of the biggest investments you will ever make. Our qualified inspectors examine new-build properties throughout Kingston upon Thames and the surrounding KT5 area, identifying defects and unfinished work that developers are responsible for rectifying. With the average property price in KT5 reaching £661,683, ensuring your new home is free from significant defects before you commit makes sound financial sense. Our team has helped hundreds of buyers in the Hook, Chessington, and surrounding areas secure their investments with thorough, independent inspections.
The KT5 postcode covers the Hook, Chessington, and surrounding areas of Kingston upon Thames, where new-build developments continue to transform the local housing landscape. Whether you are purchasing a brand-new apartment in one of the modern developments or a detached house on a fresh housing estate, our snagging inspectors bring independent expertise to your property inspection. We work exclusively for buyers, providing unbiased reports that highlight issues ranging from minor cosmetic defects to serious structural concerns that could cost thousands to put right. Our inspectors understand the construction methods used by major developers active in the South East and know exactly what to look for in recently completed properties.
The KT5 property market has shown strong growth, with Rightmove reporting an 8% increase in property values over the past year. This rising market makes it even more important to ensure your new-build purchase is free from defects, as remediation costs can significantly impact your overall investment. Our detailed snagging reports give you the documentation needed to request corrections from developers before completion, protecting your financial interests from the outset. We recommend booking your inspection as early as possible in the buying process to maximize your negotiating position.

£661,683
Average House Price
£920,950
Detached Properties
£801,378
Semi-Detached Properties
£591,357
Terraced Properties
£350,206
Flats
+8%
Annual Price Growth
Our comprehensive snagging surveys examine every accessible area of your new-build property, documenting defects that fall under the developer's contractual and warranty obligations. Our inspectors typically identify between 100 and 200 individual snags in a typical new-build home, ranging from minor finishing issues to significant structural concerns. In the KT5 area, where property values are substantially above the national average, the financial implications of missing serious defects can be considerable. A poorly installed damp proof course, for instance, could lead to remediation costs running into thousands of pounds, while structural issues with load-bearing elements may require specialist engineering input. Our team has seen firsthand how early identification of defects saves buyers significant stress and expense.
The inspection covers both internal and external elements of the property. Internally, our inspectors examine plasterwork quality, door and window alignment, flooring installation, kitchen and bathroom fittings, and the operation of all mechanical systems including heating, plumbing, and electrical installations. Externally, we assess roof tiling, brickwork, rendering, balconies, windows, doors, and external drainage. We also examine the boundaries, landscaping, and communal areas where applicable, particularly relevant for apartment developments common throughout the Kingston upon Thames area. Our detailed approach ensures nothing is overlooked, from the condition of extract fans in bathrooms to the proper installation of cavity barriers in external walls.
Common defects found in new-build properties include poorly finished plaster surfaces with cracks or uneven coverage, doors that do not close properly or have damaged finishes, incomplete or poorly applied sealant around wet areas, insufficient falls in shower trays leading to water pooling, and electrical installations that do not meet current regulations. On the structural side, our inspectors regularly identify issues with lintels, damp proof courses, cavity trays, and roof tile alignment that could lead to water ingress if left unaddressed. External defects often include landscaping not completed to specification, boundary treatments left unfinished, and driveways or paths with inadequate drainage. We document every issue with clear photographs that make it easy for developers to understand and rectify the problems.
Source: Rightmove 2024
Select your preferred date and time using our online booking system. We offer flexible appointments throughout the KT5 area, including evenings and weekends to accommodate your schedule. Our booking system shows real-time availability for properties in the Hook, Chessington, and surrounding areas, making it easy to secure an appointment that fits your moving timeline. We recommend booking at least one week ahead to ensure you get your preferred time slot.
Our qualified snagging inspector visits your new-build property and conducts a thorough visual inspection of all accessible areas. The survey typically takes between two and four hours depending on property size and complexity. During the inspection, our inspector will measure moisture levels in walls, test all doors and windows for proper operation, check electrical fixtures and fittings, and assess the overall quality of finishes throughout the property. We encourage buyers to attend so they can see any issues firsthand and ask questions about their new property.
Within 24 hours of the inspection, you receive a comprehensive written report with photographic evidence of every defect identified, organised by severity and location within the property. Our reports are formatted to clearly separate minor cosmetic issues from serious defects requiring immediate attention. Each defect is numbered, photographed, and described with reference to building regulations and manufacturer specifications where applicable. The report includes a summary section that provides developers with a clear overview of the issues identified.
Use your snagging report to request corrections from the developer before or shortly after completion. Our reports are formatted to facilitate direct communication with builders and warranty providers. We provide a separate schedule of defects that can be sent directly to the developer or their customer service team. If you encounter any resistance when requesting repairs, our team can provide additional guidance on escalating the matter through your warranty provider.
Ideally, schedule your snagging survey before the final completion date when you still have leverage to negotiate corrections with the developer. Once you complete on the property, pursuing remedial work becomes more complicated, though your NHBC or other warranty provider still offers protection. Many buyers in the KT5 area have saved thousands by identifying serious defects during the snagging process that developers have then been required to repair. The KT5 market, with properties averaging over £660,000, makes this pre-completion inspection particularly valuable for protecting your substantial investment.
When you purchase a new-build property in KT5, the developer handles both construction and quality control, which can create potential conflicts of interest when identifying defects. Our snagging survey provides an independent assessment from qualified professionals who work exclusively for buyers. We have no affiliation with developers, housebuilders, or warranty providers, ensuring our reports are completely unbiased and focused on protecting your interests as the purchaser. Our team has built relationships with many of the warranty providers active in the area, which helps us understand exactly what documentation is needed to support successful claims.
The NHBC Buildmark warranty, which covers most new-build properties in England and Wales, requires developers to rectify defects reported within the first two years of completion. However, the warranty process works most smoothly when you have professional documentation of issues from the outset. Our detailed snagging reports provide exactly the evidence needed to initiate warranty claims confidently, with clear photographs and descriptions that cannot be disputed by developers or dismissed as pre-existing damage caused by homeowners. We have helped KT5 buyers successfully navigate the warranty claims process for issues ranging from minor finishing defects to significant structural problems.
We understand that buying a new-build property in a competitive market like KT5 can feel overwhelming, especially understanding your rights and protections. Our inspectors take the time to explain their findings in plain language, helping you understand which defects are minor cosmetic issues and which require urgent attention. This guidance proves invaluable when discussing remediation with developers, as you can prioritize the most important issues and avoid getting bogged down in trivial matters that detract from the main concerns.

Most new-build properties in the KT5 area come with NHBC Buildmark cover, which provides protection against defects arising in the first ten years after completion. The warranty operates on a tiered basis, with the developer responsible for correcting defects in the first two years, while structural issues discovered between years three and ten are covered by the NHBC insurance protection. Understanding this framework is crucial for KT5 property buyers, as the timing of your snagging inspection and subsequent communications with the developer can significantly impact your ability to have issues addressed under warranty. Our inspectors can explain how this applies to your specific property and help you understand the documentation required at each stage.
Our snagging reports are structured to align with warranty provider requirements, ensuring that identified defects are documented in a format that facilitates straightforward claims processing. For issues identified in the first two years, the report provides the developer with a clear schedule of works required, supported by photographic evidence and references to relevant building regulations and specifications. For more serious structural concerns that may fall under the insurance portion of your warranty, our reports include detailed assessments that satisfy the technical requirements for NHBC claims. We know exactly what information warranty providers look for and ensure our reports meet those standards.
Beyond the NHBC, other warranty providers including LABC Warranty and Premier Guarantee operate in the new-build sector, and our inspectors understand the specific requirements of each provider. If your property is covered by a warranty other than NHBC, we can tailor our report format to ensure compatibility with your particular provider's claims process. This flexibility ensures that regardless of which developer or warranty provider is associated with your KT5 property, you have the documentation needed to protect your investment effectively. Our team stays up to date with changes in warranty provider requirements and adjusts our reporting accordingly.
It is worth noting that while warranty protection provides important coverage, it does not replace the need for a thorough snagging survey. The warranty protects you against defects, but you must identify and report those defects within the specified timeframes to make successful claims. Our professional inspection documents issues comprehensively from the outset, preventing disputes about whether problems existed at completion or were caused subsequently. Many buyers have found that having professional documentation speeds up warranty claims considerably and reduces the stress often associated with pursuing remedial work through warranty providers.
The ideal time to book your snagging survey is before the final completion date, when you can still negotiate directly with the developer based on our findings. However, if the property has already been completed, schedule the inspection as soon as possible while any defects remain the developer's direct responsibility. We recommend booking at least one week in advance to secure your preferred appointment time, particularly for weekend inspections which tend to book quickly in the KT5 area. The competitive nature of the KT5 property market means that available survey slots can fill up quickly, especially during peak moving season in spring and autumn.
A standard snagging survey for a typical three-bedroom house takes between two and three hours. Larger properties, such as detached homes which average £920,950 in KT5, may require three to four hours for a thorough inspection. Apartment inspections are generally quicker, typically completing within one to two hours depending on the size and complexity of the unit. Our inspectors work methodically to ensure no defect is overlooked, and we always allow additional time for properties with particularly complex layouts or extensive outdoor areas.
If our inspection identifies serious defects, we categorise them clearly in your report with recommendations for immediate action. For structural issues or defects that could worsen over time, we recommend urgent developer remediation before completion. For less urgent matters, we provide a comprehensive schedule that you can present to the developer for correction under their two-year repair obligation. Our team can also provide guidance on escalating issues to your warranty provider if the developer fails to respond appropriately. We have experience dealing with all major developers active in the Kingston upon Thames area and understand their typical response patterns.
Snagging survey pricing in KT5 starts from approximately £400 for standard properties, with comprehensive surveys including thermal imaging and drone inspections available from £600. The exact cost depends on property size, type, and the level of inspection required. Given that the average property price in KT5 exceeds £660,000, the investment in a professional snagging survey represents excellent value for protecting such a significant purchase. Many buyers find that identifying just one or two serious defects during the inspection saves them far more than the cost of the survey.
Yes, a snagging survey remains essential even with NHBC warranty cover. The warranty protects you against defects, but you must identify and report those defects within the specified timeframes to make successful claims. Our professional inspection documents issues comprehensively from the outset, preventing disputes about whether problems existed at completion or were caused subsequently. Many buyers have found that having professional documentation speeds up warranty claims considerably. The NHBC Buildmark policy requires specific evidence of defects at the time of completion, and our reports provide exactly that documentation.
We actively encourage buyers to attend the snagging inspection. Being present allows you to see defects firsthand, ask questions about maintenance and care, and understand the severity of issues identified. Our inspectors are happy to walk you through their findings during the inspection, explaining each defect and demonstrating problems where relevant. This educational aspect helps you understand your new property and engage more effectively with the developer regarding necessary corrections. We find that buyers who attend the inspection are better equipped to prioritise issues when speaking with developers and warranty providers.
While every property is different, our inspectors frequently identify issues with plasterwork quality, including uneven surfaces and cracks appearing shortly after completion. We also commonly find doors and windows that do not operate correctly, Sealant issues around bathrooms and kitchens, and electrical installations that lack proper certification labels. In terms of external defects, we often see incomplete landscaping, poorly finished render, and drainage issues that could lead to problems if not addressed. The specific defects found depend on the developer and construction quality, but our thorough approach ensures we identify all issues regardless of the builder.
We deliver your comprehensive snagging report within 24 hours of the inspection, ensuring you have the documentation needed to contact the developer promptly. The report includes high-quality photographs of every defect identified, clear descriptions of the issues found, and recommendations for remediation. We understand that timing is critical in the new-build purchase process, which is why we prioritise fast turnaround without compromising on the quality or thoroughness of our reporting. For urgent cases, we can often expedite the report if needed.
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Professional new-build inspections. Expert defect identification. Protect your investment.
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.