Snagging Survey HS2 (Isle of Lewis)

Our snagging inspections in HS2 follow a systematic approach, examining every accessible area of your new-build property. The inspector checks interior finishes including plasterwork, joinery, flooring, and paintwork for quality of finish. We examine doors and windows for proper operation, alignment, and seal integrity, paying particular attention to how these perform in the exposed coastal conditions that properties in this area can face.

In the kitchen and bathroom areas, we inspect installed units, worktops, tiling, and sanitaryware for damage or poor installation. Our inspectors test all electrical fixtures and plumbing connections, verifying that everything functions correctly and meets current regulations. Given the remote nature of many HS2 properties, we pay extra attention to drainage and septic systems where these form part of the property specification, as proper installation is crucial for properties not connected to main sewerage.

Externally, we assess the roof covering, gutters, downpipes, brickwork or render, windows, and doors. We check the quality of landscaping and hardstanding areas where these form part of the handover specification. Any issues with damp penetration, thermal bridging, or insulation gaps are documented with photographic evidence. The report categorises defects by severity, highlighting urgent safety issues separately from cosmetic problems.

We also examine the thermal performance of the property, using appropriate detection methods to identify areas of heat loss or missing insulation. This is particularly important in properties in the HS2 area where heating costs can be significant due to the exposed Atlantic climate. Our inspectors understand how traditional Hebridean construction interacts with modern building methods and can identify issues that might lead to condensation or mould problems.

• Interior wall and ceiling finishes
• Window and door operation
• Kitchen and bathroom installations
• Electrical systems and socket testing
• Plumbing and drainage connections
• Roof and gutter condition
• External wall finishes
• Damp and thermal performance

Our inspectors consistently find similar issues across new-build properties, regardless of location. These include poorly finished plasterwork with cracks or blemishes, doors that don't close properly or have damage to frames, and kitchens with misaligned units or damaged worktops. Even in properties that appear well-finished at first glance, we often find issues that only become apparent upon detailed inspection. The hurried nature of developer handovers means that finishing touches are often rushed, leaving problems that new homeowners shouldn't have to deal with.

Electrical issues rank among the most frequently identified problems. This includes socket faces missing, lights not working, and safety issues such as exposed wiring or incorrect fuse board installations. We test all electrical points and switches during the survey, identifying any that are faulty or installed incorrectly. Plumbing defects commonly involve slow drains, leaking taps, and incomplete sealant around baths and showers. Given the importance of efficient drainage in properties with private septic systems, we pay particular attention to these installations to ensure they're functioning properly.

External defects frequently observed include mortar gaps in brickwork, poorly aligned roof tiles, incomplete gutter connections, and damage to window seals or frames. Driveways and paths may have poor falls leading to standing water, while landscaping often fails to meet the specification shown on original plans. In coastal areas like parts of HS2, we also check for signs of salt air corrosion on external fixtures and fittings, as the marine environment can accelerate deterioration of certain materials if not properly treated.

Thermal performance issues are increasingly common in new builds, with inadequate insulation leading to cold spots and potential damp problems. We use thermal detection equipment where appropriate to identify areas of heat loss or missing insulation. These issues can be expensive to remedy after completion, making it essential to identify them during the snagging survey. Given the climate in the Outer Hebrides, proper insulation is particularly important for energy efficiency and preventing condensation issues.

When purchasing a new-build property in HS2 or anywhere in the UK, you have legal rights regarding the quality of construction. The Consumer Rights Act 2015 implies that the property must be of satisfactory quality, fit for purpose, and as described. A snagging survey provides the evidence you need to assert these rights. This legal protection exists specifically to ensure that buyers of new-build properties receive what they paid for, and our survey gives you the documentation needed to enforce these rights.

If the developer fails to rectify identified defects, you may be able to claim through the warranty provider. NHBC, for example, provides insurance-backed protection for structural defects and will investigate complaints where developers haven't fulfilled their obligations. LABC Warranty and Premier Guarantee offer similar protections. that warranty providers have specific time limits for reporting defects, typically within the first two years, so having our survey report ensures you can meet these deadlines.

Our inspectors understand the common issues found in new-build properties and know what constitutes acceptable standards versus defects requiring remediation. This expertise ensures nothing is missed during your inspection. We know what to look for, from cosmetic finish issues to more serious structural concerns, and our reports are detailed enough to support negotiations with developers and warranty providers alike.