Professional new build defect inspections. Get your snag list before you complete.








If you have bought a new build home in the HR4 area, our snagging survey could save you thousands in repair costs and frustrating DIY trips. Our qualified inspectors visit developments across Hereford and the surrounding HR4 postcode, including St Mary's Garden Village in Credenhill and Roman Gate, checking every corner of your property for defects that the builder should fix before you move in.
The HR4 area has seen significant new build activity in recent years, with developments from Crest Nicholson, Barratt Homes, Bellway and Taylor Wimpey delivering hundreds of new homes to the Hereford market. Whether you have purchased at The Furlongs or St. Catherine's Gate, our team understands the common defects that appear in these properties and know exactly what to look for.
We recommend booking your snagging survey before your final inspection with the developer, ideally the day before or morning of your scheduled completion date. This gives you time to identify any issues and either delay completion or ensure the developer addresses problems before you take ownership of your new HR4 property.

£288,582
Average House Price
+1.69%
12-Month Price Change
198
New Build Sales (12 months)
142
Average Defects Found
Our inspectors typically find between 100 and 200 individual defects in a typical new build property, ranging from minor cosmetic issues to serious structural problems that could cost thousands to put right. In the HR4 area, where ground conditions include clay-rich glacial till with some shrink-swell risk, we pay particular attention to foundations, crack patterns and signs of movement that may not be immediately obvious to untrained eyes. The local geology around Hereford, with its Devonian Old Red Sandstone base, creates specific challenges that our inspectors are trained to recognise.
Many buyers assume their new home comes with a warranty that will cover any problems, but warranty providers often have specific criteria for what they will and will not cover. Our thorough snagging inspection documents every defect in detail, giving you a comprehensive list to present to your builder or developer. This documentation is invaluable if disputes arise later or if you need to involve NHBC, LABC Warranty or Premier Guarantee in the resolution process.
The volume housebuilders active in HR4, including Barratt Homes, Bellway, Crest Nicholson and Taylor Wimpey, all construct properties to slightly different standards and specifications. Our inspectors have experience with each of these developers and understand the typical problem areas in their builds. From poorly finished plasterwork and ill-fitting doors to incomplete sealant around windows and drainage issues, we check everything.
The HR4 postcode includes areas along the River Wye and its tributaries, which are susceptible to river flooding. We pay special attention to flood resilience measures, damp proof courses and any signs of water ingress when inspecting properties in lower-lying areas near the river. This local knowledge helps us identify potential issues that inspectors from outside the area might miss.
Our snagging survey is a visual inspection of all accessible areas of your new build property. We work systematically through every room, checking walls, ceilings, floors, windows, doors, kitchens, bathrooms and all fixtures. We also inspect the exterior of the property, including the roof, gutters, walls, boundaries and any external drainage.
In HR4, where properties may be affected by flood risk from the River Wye and its tributaries, we pay special attention to flood resilience measures, damp proof courses and any signs of water ingress. Our inspectors also note any issues with timber frame construction elements, which some modern developments in the area may incorporate alongside traditional brick and block methods.
We inspect properties across all the major new build developments in HR4, including those at St Mary's Garden Village in Credenhill built by Crest Nicholson, Roman Gate also in Credenhill by Barratt Homes, The Furlongs by Bellway and St. Catherine's Gate by Taylor Wimpey. Each developer has their own typical defect patterns, and our experience with these specific sites means we know what to look for.

Source: Market data February 2026
Contact us to arrange your snagging inspection in HR4. We offer flexible appointment times to suit your moving schedule, including weekends in some areas. Simply provide your property details and preferred dates, and we will confirm your appointment within 24 hours.
Our qualified surveyor visits your new build property and conducts a thorough visual inspection of all accessible areas, both interior and exterior. The inspection typically takes 2-4 hours depending on property size. Our inspector will check every room systematically, documenting each defect with photographs and detailed descriptions.
Within 48 hours of the inspection, you receive a comprehensive snagging report with photographs of every defect, severity ratings and clear recommendations for repairs. The report is formatted to make it easy to hand directly to your builder or developer when requesting repairs.
Use your detailed report to request repairs from your builder or developer before or after completion. Our reports are formatted to make this process as straightforward as possible. We provide separate summaries for urgent, important and minor issues to help prioritise repairs.
Book your snagging survey before your final inspection with the developer or builder. Ideally, schedule it for the day before or the morning of your scheduled completion date. This gives you time to identify issues and either delay completion or ensure the developer addresses problems before you take ownership. If you are already living in the property, book as soon as possible while the builder's snagging period is still active.
Based on our experience inspecting properties across the Hereford area, several defect patterns recur frequently. Internal issues commonly include poorly finished plasterwork with visible bumps and hollows, paint defects such as brush marks or inconsistent coverage, and doors that do not close properly due to frame misalignment. Kitchen and bathroom fixtures are frequently found to be installed incorrectly, with units not level, gaps between worktops and walls, and taps that drip from the moment of installation.
External defects are equally common and often more serious. Our inspectors regularly find roof tiles that are misaligned or missing, particularly on complex rooflines common in modern estate housing. Gutters and downpipes may have incorrect falls, leading to standing water and potential damp issues. At ground level, we often see incomplete landscaping, unfinished driveways and paths, and boundary treatments that do not match the specifications in the original plans.
In HR4 specifically, where some developments are built on ground with clay content that poses a moderate shrink-swell risk, we watch carefully for early signs of subsidence or foundation movement. This includes crack patterns in walls, particularly diagonal cracks extending from corners of windows and doors, and doors that suddenly become difficult to open or close. Any signs of inadequate damp proof courses or missing cavity trays are also documented, as these can lead to significant damp problems in the future.
Properties near the River Wye in HR4 may have specific flood-related defects that we check carefully. These include incorrectly installed damp proof membranes at ground level, insufficient ventilation below suspended floors, and any signs of previous water staining that might indicate past flooding. We also check that air brick installations meet the required heights above ground level.
Every snagging report we produce follows a consistent format that makes it easy to understand and act upon. Each defect is photographed, described in plain English and given a severity rating of either urgent, important or minor. We also provide clear recommendations for who should carry out each repair and whether the issue should be addressed before you complete on your property.
The report includes a summary section that lists all urgent items requiring immediate attention, followed by a comprehensive breakdown of every defect room by room. This makes it simple to hand the report directly to your builder or developer and request that specific items are rectified. Our reports are accepted by all major warranty providers including NHBC, LABC Warranty and Premier Guarantee.
For properties in HR4, we provide additional notes on any issues that may be relevant to the local geology or flood risk. This includes observations about foundations and any crack patterns that may relate to the clay soils in the area, as well as specific comments on flood resilience measures for properties near the River Wye.

A snagging survey is a detailed visual inspection of your new build property that checks both the interior and exterior for defects. Our inspector examines walls, ceilings, floors, windows, doors, kitchens, bathrooms, plumbing, electrical fixtures, the roof, gutters, walls and external areas. Every defect found is photographed, documented and severity-rated in your final report. We also check specific areas relevant to HR4 properties, including foundations in clay soils and flood resilience measures near the River Wye.
Snagging survey costs in HR4 typically range from £300 for a small flat to over £700 for a large detached house. The exact price depends on the size and type of property, with 2-bedroom flats starting around £300, 3-bedroom terraced houses around £350-£450, and 4-5 bedroom detached properties reaching £500-£800. We provide competitive quotes with no hidden fees, and the cost is money well spent when you consider that our inspections often identify defects worth thousands of pounds in repair costs.
Ideally, book your snagging survey for the day before or morning of your scheduled completion date. This gives you time to review the findings and either negotiate with the developer or delay completion if serious defects are found. If you have already moved in, book as soon as possible while the builder's warranty period is still active. Most developers have a limited snagging period, typically within the first two years of completion, so timing your survey correctly is essential to ensure they honour their obligations.
The builder or developer who constructed your property is responsible for fixing defects identified in the snagging report. Your report is formatted to make it easy to hand directly to them. Most developers have a specific snagging period during which they will address issues free of charge, usually within the first year or two of construction. If they dispute responsibility, the documentation in your report supports any warranty claim you may need to make to NHBC, LABC Warranty or Premier Guarantee.
While your mortgage lender will require a valuation survey, a snagging survey is a separate and complementary inspection that focuses specifically on defects. It does not replace a valuation, but it provides you with important information about the property's condition that may affect your decision to proceed with the purchase or renegotiate the price. Many buyers in HR4 find that the snagging report gives them valuable leverage when negotiating with developers, particularly for new builds from volume housebuilders.
If our inspector finds serious structural issues, these are flagged as urgent in your report and clearly highlighted in the summary. Structural problems should be raised with your developer immediately and may require involvement from your warranty provider such as NHBC or LABC Warranty. In HR4, where clay soils can cause foundation movement, we pay particular attention to signs of subsidence such as diagonal cracking or doors that stick. In rare cases, you may want to consider delaying completion or seeking specialist structural engineering advice before proceeding.
We cover all major new build developments in the HR4 area, including St Mary's Garden Village in Credenhill built by Crest Nicholson, Roman Gate in Credenhill by Barratt Homes, The Furlongs in Hereford by Bellway, and St. Catherine's Gate by Taylor Wimpey. Our inspectors have experience with each of these developments and understand the typical defect patterns associated with each builder. Whether your property is a detached home at St Mary's Garden Village priced from £265,000 or a terraced property at The Furlongs from around £230,000, we can provide a comprehensive snagging inspection.
The duration of a snagging survey depends on the size and complexity of your property. A typical 2-3 bedroom property will take around 2-3 hours to inspect thoroughly, while larger 4-5 bedroom detached houses may require 3-4 hours. Our inspector works systematically through every room and exterior area, ensuring no defect is missed. We then produce your detailed report within 48 hours of the inspection.
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Professional new build defect inspections. Get your snag list before you complete.
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.