Independent new-build defect inspections across North Devon








Buying a new-build property in Barnstaple or the surrounding EX31 area represents an exciting milestone, but even the most reputable developers can leave behind unfinished work or construction defects. Our qualified inspectors carry out detailed snagging surveys across Barnstaple, Fremington, Bickington, and the wider North Devon region, identifying issues that might otherwise go unnoticed until they become costly problems. We understand that purchasing a new home should be a positive experience, which is why we help you identify every defect before you move in, giving you leverage to request corrections from your developer.
Whether you have purchased a brand-new Taylor Wimpey home in one of the modern estates near Fremington, a Persimmon property on the outskirts of Barnstaple, a Barratt Homes development in the Bickington area, or any new-build in the EX31 postcode area, our surveyors provide a comprehensive assessment of your property's condition. We check everything from plasterwork finishes and door alignments to structural elements and drainage systems, giving you the evidence you need to request corrections from your developer or warranty provider. Our reports are detailed, professional documents that strengthen your position when negotiating with developers.
Many buyers assume their NHBC or LABC warranty provides complete protection, and while these guarantees do cover major structural defects, the warranty process can be lengthy and contentious minor defects and finishing issues. Our independent snagging survey gives you a detailed inventory of all defects before you move in, putting you in a strong position to have issues resolved by the developer before your warranty period begins. We recommend booking your survey as soon as you receive your keys, ideally within the first few weeks, so you can identify problems while the developer is still active on site.

£315,849
Average House Price
£383,534
Detached Properties
£281,086
Semi-Detached
£247,143
Terraced Homes
The EX31 area, encompassing Barnstaple as the primary commercial hub of North Devon, has seen steady residential development in recent years. With properties ranging from contemporary apartments in the town centre to family homes in expanding estates around Fremington and Bickington, new-build buyers benefit from modern construction standards but still face the common issue of punch-list defects. Our inspectors regularly find issues ranging from poorly finished plasterwork and ill-fitting internal doors to more serious concerns about drainage grading and structural integrity. The diversity of housing stock in the area means each property presents unique considerations for our inspection team.
The local geology around Barnstaple presents unique considerations for new-build properties. The area sits within a transition zone between Devonian Exmoor formations and Carboniferous Culm Basin deposits, with mixed sand, silt, mudstone, and clay underlying many developments. This geological complexity means our surveyors pay particular attention to signs of foundation movement, shrink-swell behaviour in clay-rich soils, and potential drainage issues that can arise when groundwork is not properly compacted or graded. Properties in areas with higher clay content, such as those near the River Taw floodplain, may be more susceptible to subtle ground movement that can manifest as cracking or door operation issues.
Flood risk is a genuine consideration for some EX31 properties, particularly those near the River Taw, River Yeo, Bradiford Water, and coastal zones. Areas like Pilton Park and lower reaches of Bradiford Water are designed as flood storage areas, and new-build developments in these zones require careful drainage installation. Our inspectors check that all drainage systems are properly connected, that ground levels slope away from foundations, and that any flood mitigation measures are functioning correctly. While modern developments should incorporate appropriate drainage, we regularly find issues with fall away from walls and stormwater management that buyers should be aware of.
The North Devon housing market has seen approximately 346 residential property sales in the last twelve months, with prices showing a slight decrease of around 4% compared to the previous year. Despite this modest price adjustment, new-build properties in the EX31 area remain a significant investment, making a snagging survey a wise precaution. Whether you are purchasing a modern apartment near Barnstaple town centre or a detached home on a new estate, our thorough inspection ensures you know exactly what you are buying before you commit to the property.
Our snagging surveys are thorough visual inspections designed to identify defects across every area of your new-build property. The inspector will examine the exterior fabric including walls, roof coverings, chimneys, and gutters, checking for proper installation and any signs of damage or incomplete work. We pay particular attention to roof conditions given the area's exposure to Atlantic weather systems, checking tile alignment, flashing around penetrations, and sealant conditions that are essential for long-term weather resistance.

Interior checks cover walls, ceilings, floors, stairs, and joinery, looking for cracks, uneven surfaces, and finish quality. Our inspectors test all doors and windows for proper operation, checking for sticking, draughts, and adequate sealing. We examine the quality of plasterwork and paint finishes, noting any imperfections that may indicate rushing or inadequate quality control during the construction process. Electrical sockets, light switches, and fitted appliances all receive attention, with our team verifying that everything is properly connected and functioning.
The survey includes assessment of all mechanical systems such as plumbing, heating, and electrical installations, verifying that appliances function correctly and that all fixtures are properly connected and sealed. We check water pressure, test heating systems, and ensure that all sanitaryware is properly installed with appropriate sealant. Given the traditional masonry construction methods predominant in the Barnstaple area, we also assess the condition of any render or external wall finishes, looking for cracks or delamination that could indicate underlying issues.
Windows, doors, and glazing receive particular attention, as these are common sources of draughts, leaks, and operational problems in new properties. Our team checks seal integrity, operating function, and hardware condition on all windows and doors throughout the property. We also inspect garage doors, boundaries, and external hardstanding areas that are often the last areas to be completed by developers. Any landscaping that has been left incomplete or areas where turf or paving has not been properly laid are documented in our reports.
Source: Rightmove 2024
Our inspectors across the Barnstaple area consistently encounter certain defect patterns in newly constructed properties. Drainage and external grading issues are particularly common, especially on newer estates where landscaping may not have been fully completed before handover. Improper fall away from the property can lead to water pooling against foundations, which is especially concerning given the local clay soils that have moderate shrink-swell potential. Our surveyors check that ground levels slope away from walls at a minimum of 1 in 20 for at least three metres, and that all drainage systems are properly connected and functional.
Roofing defects represent another significant category of findings in EX31 new-builds. While major structural roof issues are rare, problems with flashing, tile alignment, and sealant around penetrations occur frequently. Given the area's exposure to Atlantic weather systems, proper roof installation is essential for long-term weather resistance. We inspect all roof slopes, flashings, valleys, and chimney connections, looking for gaps, missing tiles, or evidence of previous water ingress. Our drone roof survey add-on service is particularly valuable for properties with complex roof structures or multi-storey elements that are difficult to inspect from ground level.
Internal finish quality remains the most commonly reported category of snags, with poorly finished plasterwork, inconsistent paint application, and misaligned doors appearing in the majority of surveys we conduct in the Barnstaple area. These issues may seem cosmetic, but they can indicate broader quality control problems with the construction process. We document every imperfection, no matter how small, giving you a complete picture of your property's true condition. Common internal defects we encounter include uneven walls, nail pops visible through paint, poorly finished sealant around bathrooms and kitchens, and doors that stick or do not close properly.
Defective or missing sealant around windows and doors creates draughts and can lead to water penetration. Incomplete or poorly finished plasterwork often requires re-skimming before decoration can begin. Misaligned doors and sticking windows indicate settling or poor installation that may worsen over time. Inadequate drainage or improper fall away from walls can cause damp problems and foundation issues. Missing or damaged roof tiles and flashing compromise weather resistance. Electrical socket defects and lighting issues present safety concerns. Incomplete paintwork and decorator's marks mean you cannot move in without finishing work. Missing or incorrectly fitted kitchen appliances create practical problems and may have warranty implications.
Choose a convenient date for your snagging inspection. We offer flexible appointments across the EX31 area, typically within 7-10 days of your request. Simply book online or call our team to arrange a suitable time. We can often accommodate shorter notice if you have a tight timeline before moving furniture into your new property.
Our qualified surveyor visits your new-build property and conducts a thorough visual inspection, documenting all defects with photographs and detailed descriptions. The inspection typically takes 2-3 hours for a standard 3-4 bedroom house, though larger properties may require more time. Our inspector will examine every accessible area of the property, inside and out, creating a comprehensive record of all issues found.
Within 48 hours of the inspection, you receive a comprehensive snagging report listing every issue found, with severity ratings and photographic evidence. The report is organised by area and defect type, making it easy to reference specific items when discussing corrections with your developer. We categorise issues by severity so you know which problems require urgent attention and which are minor finishing issues.
Use your report to request corrections from your developer. Our detailed documentation supports your case and helps ensure issues are addressed properly. Most developers have a designated customer service or after-sales team that handles snagging items, and having a professional independent report significantly strengthens your position. If the developer refuses to address items, your report provides essential evidence for any warranty claim or dispute resolution.
Schedule your snagging survey as soon as possible after getting your keys. Many developers have a defects liability period of typically 12 months from completion, and identifying issues early ensures you have maximum time to request corrections. Ideally, book before any major furniture removal or decoration work begins, so you can see the bare structure clearly. We recommend booking within the first few weeks of receiving your keys, as this is when the developer is most responsive to snagging items and before the pressure of other moving-in tasks takes over.
A snagging survey is a detailed visual inspection of a new-build property that identifies defects, unfinished work, and quality issues. Our inspectors check all visible areas including walls, ceilings, floors, windows, doors, kitchens, bathrooms, plumbing, electrical systems, and the exterior of the property. We document every defect with photographs and descriptions, categorising issues by severity so you know which problems require urgent attention. The inspection covers structural elements, mechanical systems, finishes, and external areas including roofs, gutters, and drainage.
You should book your snagging survey as soon as you receive your keys or have a confirmed completion date. Most developers have a defects liability period, typically 12 months from handover, and identifying issues early maximises your time to request corrections. We recommend booking within the first few weeks of receiving your keys, ideally before you begin major decoration or furniture installation. For properties in the Barnstaple area, we typically have availability within 7-10 days of your request, though we can often accommodate shorter notice if needed.
A typical snagging survey for a 3-4 bedroom house in the Barnstaple area takes approximately 2-3 hours to complete. Our inspectors take whatever time is needed to ensure every visible defect is documented thoroughly. Larger properties with five or more bedrooms or those with significant issues may require more time. Flats and smaller apartments generally require less time, typically 1-2 hours depending on the size and number of defects found.
Absolutely. Your snagging report is a professional document that you can present to your developer, housing association, or warranty provider to request defect corrections. Most developers including Taylor Wimpey, Persimmon, and Barratt Homes have designated customer service or after-sales teams that handle snagging items. Having a detailed, independent report significantly strengthens your position and helps ensure issues are addressed properly rather than superficially. Our reports are formatted to make it easy to forward specific sections to your developer.
If your developer refuses to address items identified in our snagging report, you can escalate the matter through your warranty provider such as NHBC, LABC, or Premier Guarantee. These providers have dispute resolution services and can inspect properties if there is disagreement about defect responsibility. Our detailed documentation provides strong evidence in any warranty claim or dispute. The warranty process can be lengthy, which is why identifying issues early while the developer is still active on site is so valuable.
Yes, we strongly recommend a snagging survey even with NHBC or other warranty coverage. While warranties cover major structural defects, the claims process can be lengthy and does not typically cover minor defects and finishing issues. A snagging survey identifies problems while the developer is still on site and can address them quickly, which is far easier than pursuing warranty claims later. The cost of a snagging survey is minimal compared to the potential cost of fixing defects yourself or the time and stress of warranty disputes.
Properties in the EX31 area have some specific considerations due to local geology and weather exposure. Our inspectors frequently find drainage issues related to the clay soils in parts of the Barnstaple area, where shrink-swell behaviour can affect foundations. Given the exposure to Atlantic weather, roofing defects particularly around flashing and sealants are common findings. Properties near the River Taw or Bradiford Water areas should have particular attention paid to drainage and flood mitigation measures. The transition between Devonian and Carboniferous geology means ground conditions can vary across even small developments.
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Independent new-build defect inspections across North Devon
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.