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Snagging Survey

Snagging Survey in EX15 (Cullompton)

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Your New Build Deserves a Second Look

Moving into a brand new home should be an exciting milestone, but the reality is that many new builds leave buyers with a long list of problems that should have been spotted before completion. Our qualified inspectors in the EX15 area carry out detailed snagging surveys that identify every defect, from cosmetic finishing issues to serious structural concerns that could cost thousands to put right. We work independently of the developer, giving you an honest assessment of exactly what needs attention.

Whether you have exchanged contracts on a new property at Oak Mount in Hemyock, purchased off-plan in Cullompton, or are considering a new build in one of the surrounding villages, our independent snagging service gives you the evidence you need to demand repairs from your developer before it's too late. Our team has extensive experience with properties built by all major volume housebuilders operating in Mid Devon, and we know exactly what to look for. We work for you, not the builder, ensuring your report is thorough and unbiased.

The EX15 postcode covers the attractive market town of Cullompton and its surrounding villages including Hemyock, Kentisbeare, Culmstock, and Uffculme. This area in the Blackdown Hills has seen steady new build activity in recent years, with properties ranging from affordable starter homes to substantial family houses. Given the proximity to the M5 motorway making this a popular commuter hub for Exeter and Taunton, demand for new housing remains strong. Our local inspectors understand the specific construction methods and common defect patterns in this area.

Snagging Survey Quotes Ex15

EX15 Property Market Overview

£345,000 - £490,000

Average House Price

285 properties

Annual Sales Volume

+1.57%

Price Growth (12 months)

Oak Mount (40 homes)

New Build Sites

What Our EX15 Snagging Inspections Cover

Our comprehensive snagging surveys examine every accessible area of your new build property. We start with the exterior, checking brickwork and blockwork for alignment, mortar quality, and signs of movement or cracking. Windows and doors are tested for proper operation, seal integrity, and correct fitting within their frames. We inspect rendering and cladding for adhesion issues, cracks, and weatherproofing effectiveness. Our inspectors pay particular attention to the junction details where different materials meet, as these are common failure points in modern construction.

Inside the property, our inspectors examine walls and ceilings for plastering defects, paint inconsistencies, and damp patches. We check all joinery including skirting boards, door frames, and kitchen units for gaps, damage, or poor installation. Every electrical socket and light switch is visually inspected, along with the consumer unit and any visible wiring. We test all sockets and switches for correct operation and safe installation, noting any faceplates that are damaged or poorly fitted.

The plumbing system receives thorough attention, with checks on water pressure, flow rates, and all visible pipework for leaks or poor connections. We examine the heating system, boiler operations, and thermostat functionality. In the bathroom and kitchen, we test all taps, showers, and waste connections for proper drainage and no leaks. Our inspectors run water through all outlets for several minutes to check for leaks under floors or behind walls that might not be immediately visible.

We also inspect external areas including driveways, patios, drainage, fencing, and garden areas where these form part of the property specification. Loft spaces are examined for insulation quality, ventilation adequacy, and any signs of damp or timber issues. Our team uses thermal imaging equipment where appropriate to identify hidden defects such as missing insulation, cold bridging, or damp penetration that isn't visible to the naked eye.

  • Exterior walls, windows, and doors
  • Internal walls, ceilings, and joinery
  • Plumbing and water systems
  • Electrical installations
  • Heating and hot water
  • Kitchen and bathroom fixtures
  • Loft insulation and ventilation
  • Drainage and external areas

Average New Build Defects Found by Type

Plastering/Finishing Issues 42%
Door/Window Problems 38%
Plumbing Leaks 31%
External Defects 28%
Electrical Issues 24%
Structural Concerns 12%

Based on typical UK new build surveys

How Your EX15 Snagging Survey Works

1

Book Online or Call

Choose your preferred property type and size, then select a convenient date for your snagging inspection in EX15. We offer flexible appointments throughout Cullompton, Hemyock, and the surrounding villages. Our online booking system shows real-time availability, and our team can often accommodate short-notice requests.

2

Independent Inspector Visits

Our qualified surveyor arrives at your new build property and conducts a thorough room-by-room inspection. They photograph and document every defect they find, no matter how small it appears. Our inspectors have experience with all major housebuilders and know exactly where defects commonly occur in properties built to modern volume builder specifications. We check everything methodically so nothing gets missed.

3

Detailed Report Delivered

Within 48 hours of the inspection, you receive a comprehensive written report with photographic evidence of all snags. The report includes severity ratings and repair recommendations, organised by location and defect type. We format our reports to make it easy for you to send specific sections to your developer or warranty provider.

4

Developer Handover

Use your report to request repairs from your developer or builder. Our report provides the professional documentation needed to support your complaint and ensure defects are put right. We can provide guidance on how to present your findings to the builder and what to expect from the resolution process.

Don't Accept "Typical" Snags

Many buyers accept minor defects as "normal" for new builds, but even small issues can escalate. Our inspectors in the EX15 area typically find between 100 and 200 individual defects in a standard new three-bedroom home. Don't sign off on your property until you know exactly what needs fixing.

Common Issues Found in EX15 New Builds

Properties in the EX15 area, particularly those built by volume housebuilders active across Mid Devon, frequently exhibit similar defect patterns. Our inspectors regularly find poorly finished plasterwork with visible cracks and uneven surfaces around door openings and ceiling edges. Internal doors often suffer from alignment issues, sticking or not closing properly due to frame installation problems. Paint finishes are frequently inconsistent, with lap marks, roller marks, or areas where the paint has not been applied evenly.

In bathrooms and kitchens, we commonly discover incomplete sealant around wet areas, leading to water ingress and potential damp problems. Silicone seals around baths, showers, and wet areas are often poorly applied or missing entirely in corners and edges. Plumbing connections at joints under sinks and around toilets frequently show signs of leakage or poor soldering. We test every tap and shower thoroughly, running water for several minutes to check for slow leaks that could cause damage over time.

External drainage often fails to meet specifications, with incorrect gradients causing water to pool rather than flow away from the property. This is particularly important in EX15 where the local geology includes clay soils that can be prone to movement, and poor drainage can lead to subsidence issues or damp penetration. Gutters and downpipes may not be properly connected or may have insufficient fall, leading to overflows during heavy rainfall.

Many newer properties in the Cullompton area also exhibit insulation gaps in loft spaces, particularly around dormer windows and eaves. This not only affects energy efficiency but can lead to condensation and damp issues. Our thermal imaging equipment can identify these hidden problems that aren't visible to the untrained eye. We also check for cold bridging at window reveals and other thermal fabric details that affect the property's energy performance and comfort.

Snagging Survey Checklist Ex15

New Build Developments in EX15 We Inspect

The EX15 postcode covers the market town of Cullompton and its surrounding villages including Hemyock, Kentisbeare, Blackborough, Culmstock, and Uffculme. New build activity has been steady in recent years, with Cavanna Homes completing the Oak Mount development in Hemyock, offering 40 three and four-bedroom houses in the beautiful Blackdown Hills Area of Outstanding Natural Beauty. This development has proven popular with families and commuters alike, attracted by the village atmosphere and good transport links to the M5.

Cullompton continues to expand with smaller developments bringing new housing to the town. The area's proximity to the M5 motorway makes it popular with commuters travelling to Exeter and Taunton, driving consistent demand for new housing. Properties here range from affordable starter homes to substantial family houses, with many buyers relocating from more expensive areas of the South West. The town provides good local amenities including schools, shops, and services, making it an attractive location for families.

Most new homes in EX15 are constructed using traditional brick and block methods, though some contemporary developments incorporate render finishes and timber cladding for visual variety. Properties built by national volume housebuilders including Taylor Wimpey, Persimmon, and Barratt have historically been active in the wider Mid Devon area, and we have experience inspecting properties from all major developers operating in the region. Our inspectors understand the typical specifications and common defect patterns associated with each builder.

The local geology in parts of EX15, particularly around the Blackdown Hills, includes clay soils that can be prone to shrink-swell movement. While modern foundations are designed to account for this, our inspectors are alert to signs of subsidence or movement that might indicate foundation issues. We also check that drainage has been properly designed and installed, as poor drainage on clay soils can lead to serious problems over time. Properties near the River Culm in Cullompton should also have adequate flood resilience measures in place.

  • Oak Mount, Hemyock (Cavanna Homes)
  • Cullompton town expansion sites
  • Mid Devon village developments
  • Custom build plots
  • Phase completions on larger sites

Know Your Warranty Protection

Most new builds in EX15 come with NHBC, LABC, or Premier Guarantee warranties. However, these warranties have strict time limits for reporting defects. Book your snagging survey as soon as possible after receiving your keys to ensure you can still claim for any issues discovered.

Why EX15 Buyers Need a Professional Snagging Survey

Many buyers assume that a new build property will be perfect or that any issues will be covered by the developer. The reality is quite different. Our experience inspecting hundreds of new builds in the South West has shown that even properties built by reputable developers can have significant defect lists. The pressure on volume housebuilders to complete properties quickly often means that finishing quality suffers, and items that don't meet proper standards are sometimes missed during the builder's own quality checks.

The warranty provided with your new build, whether through NHBC, LABC, or Premier Guarantee, has specific time limits for reporting certain types of defects. Structural issues typically need to be reported within the first two years, while other defects may have shorter windows. Our snagging survey ensures you know about all issues within these critical timeframes, giving you the best chance of getting problems resolved under warranty. Waiting too long can mean losing your right to claim for defects that should be the developer's responsibility.

Having a professional snagging report also gives you significantly more leverage when negotiating with your developer. Builders are far more responsive to formal written requests supported by photographic evidence from an independent surveyor than to verbal complaints from homeowners. Our reports are formatted to make it easy for developers to understand the scope of work required and to prioritise repairs effectively. Many developers will expedite repairs once they receive a professional snagging report rather than risk a formal complaint being escalated to their warranty provider.

Frequently Asked Questions About Snagging Surveys in EX15

When should I book my snagging survey?

Ideally, book your snagging inspection before your legal completion date if possible, or within the first few weeks after getting your keys. Most developers have a "defects liability period" (usually 12-24 months) during which they must fix issues, so prompt booking ensures you don't miss this window. Even if you've been in your property for several months, a late snagging survey can still identify problems worth reporting. In the EX15 area, where many properties are part of new developments with shared infrastructure, it's particularly important to identify external defects (drainage, access roads, communal areas) early before they become ongoing issues.

What happens if the builder refuses to fix the issues?

Your snagging report provides professional documentation of all defects found, with photographic evidence and repair recommendations. We provide this in a format that clearly communicates the severity of each issue. You can present this to your developer formally requesting repairs. If they refuse or delay, your report supports any complaint to the warranty provider or relevant consumer protection bodies. Many builders act quickly once they receive a professional report, as they want to avoid escalated complaints. If the developer is unresponsive, we can advise you on the next steps including escalation to NHBC or LABC if applicable.

Do I need a snagging survey if the property has passed building control?

Yes, building control approval and a snagging survey serve different purposes. Building control ensures the property meets minimum building regulations at the time of construction, but doesn't check for finishing quality or cosmetic defects. Our snagging inspectors examine the property from a buyer's perspective, looking for everything from misaligned doors to incomplete sealant that building control wouldn't flag. Even brand new properties with full approval frequently have significant snagging lists. Building control focuses on structural safety and regulatory compliance, not the quality of finishes or the minor defects that affect your daily living experience.

How long does a snagging survey take?

A typical snagging inspection for a three-bedroom house takes between 2 and 3 hours. Larger properties or executive homes may require 4 hours or more for a thorough examination. Our inspector works methodically through every room and all accessible exterior areas, so timing depends on property size and complexity. We never rush inspections - your report needs to be comprehensive. For properties on larger developments like Oak Mount in Hemyock, we also check external areas including drainage, driveways, and any shared amenities that form part of your property.

What is the difference between a Level 2 survey and a snagging survey?

A Level 2 RICS survey (formerly called a HomeBuyer Report) assesses the overall condition and value of a property, including its construction and any significant defects that affect value or safety. A snagging survey specifically focuses on defects typical of new construction - the unfinished items, poor workmanship, and quality issues that developers should correct before handover. If you're buying new build, we recommend both: the Level 2 for mortgage and legal purposes, and a snagging survey to identify the detailed defects list. The Level 2 gives you confidence in the overall property value, while the snagging survey ensures you get a complete list of items for the developer to put right.

Can you inspect properties still under construction?

Yes, we can conduct inspections at different construction stages - from pre-completion (pre-handover) inspections to post-completion surveys. Pre-completion inspections are particularly valuable as they allow you to identify issues before you legally complete the purchase. However, access may be limited if the developer hasn't granted permission. We recommend discussing access arrangements with your solicitor or the developer before booking. For properties in EX15 at sites like Oak Mount or other new developments, we can often arrange pre-handover inspections alongside your scheduled property viewings.

What types of defects are most common in EX15 new builds?

Based on our inspections in the EX15 area, the most common issues we find include poorly finished plasterwork with cracks and uneven surfaces, misaligned internal doors that stick or don't close properly, and incomplete or poorly applied sealant around bathrooms and kitchens. We also frequently find plumbing issues at joint connections, inadequate loft insulation particularly around dormer windows common in the area's newer developments, and drainage problems with incorrect falls. Properties built on clay soils in parts of the Blackdown Hills also need careful checking for any signs of subsidence or drainage issues that could affect the long-term stability of the property.

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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.