Professional new build inspections in Ottery St Mary and East Devon. Get your snagging survey booked today.








If you've purchased a new build property in EX11, you're making a significant investment in one of East Devon's most desirable areas. Ottery St Mary and its surrounding villages offer an attractive mix of historic charm and modern living, with average property values ranging from £420,000 to £470,000. The area has seen continued residential development in recent years, with properties ranging from contemporary apartments to detached family homes, making it a hotspot for buyers seeking modern living in a traditional Devon setting.
However, even the most reputable housebuilders can overlook defects during the construction process, which is why a professional snagging survey is essential before you complete on your purchase. Our experienced inspectors across EX11 understand the specific challenges that new builds in this area face. From the traditional masonry construction methods common in East Devon to the local geological conditions that can affect foundations and drainage, we know what to look for. We typically find between 100 and 200 individual defects in a new build property, ranging from minor cosmetic issues to more serious problems that could cost thousands to rectify if left unaddressed.
The local geology presents unique considerations - the clay and sand deposits found throughout East Devon can lead to shrink-swell behaviour that affects foundations and structural elements over time. Properties in EX11 may also face drainage challenges due to the proximity of the River Otter and its tributaries, including Furze Brook. Our inspectors pay particular attention to ground-level damp-proofing, external drainage systems, and the integrity of landscaping works, as these are common problem areas in new developments across the Ottery St Mary area.

£420,000 - £470,000
Average House Price
Ongoing development in Ottery St Mary area
New Build Activity
100-200 defects per new build
Typical Snags Found
Traditional masonry (brick and block)
Construction Type
River Otter and surface water flooding
Primary Flood Risk
The Ottery St Mary area in EX11 has seen continued residential development in recent years, with properties ranging from contemporary apartments to detached family homes. While new build standards have improved, our inspectors consistently identify issues across all types of construction in this postcode area. The local geology presents unique considerations - the clay and sand deposits found throughout East Devon can lead to shrink-swell behaviour that affects foundations and structural elements over time. This is particularly relevant for properties in areas like Alfington and Fairmile where clay deposits are more prevalent.
Properties in EX11 may also face drainage challenges due to the proximity of the River Otter and its tributaries. Several Natural Flood Management projects have been implemented in the catchment to mitigate these risks, but new developments must still meet strict drainage specifications. Our inspectors pay particular attention to ground-level damp-proofing, external drainage systems, and the integrity of landscaping works, as these are common problem areas in new developments across the Ottery St Mary area. We check that drainage falls away from the property correctly and that soakaways and drainage channels are functioning as specified.
Additionally, the traditional masonry construction method predominant in this region, while generally reliable, can present issues with mortar joints, render finishes, and thermal performance if not executed to specification. Some modern developments in the area may also utilise timber-frame construction, which requires different inspection approaches. Our team stays current with all construction methods used in the region to ensure comprehensive coverage of your new build property.
Most new builds in EX11 are covered by NHBC, LABC, or Premier Guarantee warranties, but these often have strict time limits for reporting defects. A snagging survey ensures you document all issues within the warranty period, protecting your investment and giving you leverage with the developer for remedial works. The NHBC Buildmark policy, which is the most common warranty in the area, requires defects to be reported within the first two years of completion, making early inspection critical.
Source: Zoopla, Mouseprice 2024
Our snagging surveys in EX11 follow a systematic approach, examining every accessible area of your new build property. The inspection typically takes between two and four hours depending on the size and complexity of the property. We inspect all internal rooms, the exterior envelope, roof spaces (where accessible), garages, and communal areas for flats. Our inspectors use thermal imaging equipment as standard on larger properties to identify cold spots, damp ingress, and insulation gaps that aren't visible to the naked eye.
Common defects we identify in EX11 new builds include poorly finished plasterwork with inconsistencies and bubbles, ill-fitting doors and windows that don't operate smoothly, incomplete sealant around wet areas, and drainage issues that may not be immediately apparent. We also check for more serious structural matters such as cracking (particularly around door and window openings), lintel installations, damp-proof course continuity, and roof tile alignment. Given the local geology and potential for ground movement, we pay particular attention to any signs of settlement or structural stress.
Our detailed report provides photographic evidence of every defect, severity ratings, and recommended remediation. We categorise issues into urgent, moderate, and minor classifications, helping you prioritise negotiations with the developer. The report format is recognised by all major warranty providers and housebuilders operating in the EX11 area, ensuring your documentation meets industry standards.

Use our simple online booking system to schedule your snagging inspection at a convenient time. We'll ask for your property details, plot number, and preferred appointment slot. Our team operates across EX11 and surrounding areas, with inspectors available throughout the week. You can usually secure an appointment within 3-5 working days of booking, though we offer expedited bookings where possible.
Our qualified inspector visits your new build property and conducts a thorough examination of all accessible areas. We check internal finishes, fixtures, windows, doors, plumbing, electrical fittings, and exterior elements. The inspection typically takes 2-4 hours for a standard house, with larger properties requiring more time. Our inspector will systematically work through each room, documenting defects with photographs and detailed notes. We examine the building from foundation to roof, including any garages, parking spaces, and communal areas.
Within 24-48 hours of the inspection, you'll receive a comprehensive snagging report with detailed findings. The report includes photographs, defect descriptions, severity ratings, and recommended actions. We prioritise issues by urgency, separating structural concerns from cosmetic defects. The report is formatted in industry-standard layout, making it easy to forward directly to your developer or housebuilder for action.
Use your report to negotiate with the developer or housebuilder. Our reports are written in industry-standard format that's recognised by major developers and warranty providers, giving you the best chance of securing remedial work before your warranty period expires. Many developers in the EX11 area will arrange to rectify identified defects before you move in or shortly after you receive the report. We're happy to provide additional guidance on the negotiation process if needed.
New build warranties such as NHBC have strict time limits for reporting defects, typically within the first two years of completion. Many homeowners discover serious problems only after these deadlines have passed. Book your snagging survey as soon as possible after receiving your keys to ensure you can leverage the warranty effectively. Even if you've already moved in and settled, a retrospective survey can still document issues that fall within the warranty period.
Our inspectors in EX11 are trained to identify the full spectrum of defects that can affect new build properties in East Devon. We examine structural elements including foundations, load-bearing walls, floors, and roofs, looking for signs of movement, cracking, or inadequate installation. Given the clay-rich geology in parts of EX11, we pay particular attention to any evidence of shrink-swell behaviour affecting foundations or structural elements. This includes checking for diagonal cracking around window and door openings, which can indicate foundation movement.
We check that damp-proof courses are continuous and correctly installed at the required heights, as this is crucial for preventing moisture ingress in the local climate. The proximity to the River Otter means that properties in lower-lying areas of EX11 may face higher moisture exposure, making damp-proofing especially critical. We use moisture meters to identify any existing damp issues and thermal imaging to detect cold spots that could lead to condensation problems.
The building envelope receives particular attention, with our inspectors checking window and door installations for proper sealing, alignment, and operation. We assess the quality of external render and cladding, examining for cracks, delamination, and inadequate weatherproofing. Given the flood risk in parts of EX11 associated with the River Otter, we pay special attention to ground-level defences, drainage falls away from the property, and the specification of flood-resistant materials where specified. We also check that all weep holes and ventilation openings are clear and correctly positioned.
Internally, we inspect all fixtures and fittings, testing doors, windows, and mechanical systems. We examine the quality of plastering and painting, looking for variations in finish, nail pops, and areas of inadequate coverage. Plumbing and electrical installations are checked for compliance with current regulations and proper operation. We also assess any built-in appliances, verifying they are securely fitted and functioning correctly. Our checklist covers over 400 individual inspection points, ensuring no defect goes unnoticed.
A snagging survey is a detailed inspection of your new build property that identifies defects, incomplete works, and issues with quality of finish. Our inspectors examine everything from structural elements like walls, floors, and roofs, to internal fixtures including doors, windows, plumbing, and electrical fittings. We also check external areas such as render, cladding, drainage, and landscaping. The survey typically finds between 100 and 200 individual defects in a standard new build property, ranging from minor cosmetic issues like paint imperfections to significant problems requiring urgent remediation such as drainage failures or structural cracking. In the EX11 area, we pay particular attention to issues related to the local geology and flood risk, including foundation movement indicators and drainage system functionality.
Snagging survey pricing in EX11 follows South West regional rates, with costs typically ranging from £300 to £600 depending on property size and complexity. A standard 2-3 bedroom house typically costs between £300 and £400, while larger 4-bedroom properties cost £400-£500. Executive homes and larger detached properties can cost £500-£650 or more. Flats and apartments generally start from £250. The investment is minimal compared to the potential cost of rectifying unidentified defects - a single drainage issue or structural repair can easily run into thousands of pounds. We offer competitive pricing with no hidden fees, and you only pay for the level of inspection your property requires.
You should book your snagging survey as soon as possible after receiving your keys from the developer. Most new build warranties, including NHBC coverage which is common in EX11, have specific time limits for reporting defects - typically within the first two years of completion. Having your survey completed early ensures you can document all issues while the developer remains contractually responsible for remedial works. We recommend booking within the first few weeks of receiving your keys. Even if you've already moved in, it's not too late - many defects only become apparent after you've been living in the property for a few weeks or during different weather conditions, and warranty claims can often still be made.
After receiving your comprehensive snagging report, you can use it to negotiate with the developer or housebuilder for remedial works. Our reports are formatted in an industry-standard style that's recognised by major housebuilders and warranty providers including NHBC, LABC, and Premier Guarantee. We categorise defects by severity, helping you understand which issues require urgent attention and which are less critical. Many developers will arrange to rectify identified defects before you move in or shortly after. The report includes clear photographs and descriptions that make it easy for the developer to identify and address each issue. If needed, we can provide guidance on the follow-up process and what to expect from the developer.
Yes, our inspection team has extensive experience surveying new build properties throughout EX11 and the wider East Devon area. We understand the local construction methods, common defects in the region, and the specific challenges presented by local geology and weather conditions. Our inspectors are familiar with the housebuilders active in the area and understand what standards are expected in modern new build properties. We've surveyed properties built by all the major developers operating in the region and understand the typical defect patterns associated with each builder's construction methods. We're also familiar with the local planning requirements and building regulations that apply to new developments in the Ottery St Mary area.
Absolutely. Even if you've already completed on your property and moved in, a retrospective snagging survey can still be valuable. Many defects only become apparent after you've been living in the property for a few weeks or during different weather conditions - for example, drainage issues may only show during heavy rainfall, and cold spots that lead to condensation may only be noticeable in winter. Our survey can document these issues for your records, and importantly, you can still report them to the developer within your warranty period. We recommend booking a survey even if you've been in your property for several months, as warranty claims can often still be made. The key is to document issues while they're fresh and before the warranty period expires.
Given the local conditions in EX11, there are several area-specific issues that new build buyers should be aware of. The clay soils prevalent in parts of the area can cause foundation movement, so watch for diagonal cracking around windows and doors. The proximity to the River Otter means drainage is critical - ensure water flows away from the property and that all drainage systems are functioning. Pay attention to damp-proof course installation at ground level, particularly in lower-lying areas. Also check that render and external finishes are properly adhered and not showing signs of delamination, as this is a common defect in new masonry construction. Our inspectors are trained to identify all these issues and more, providing you with a comprehensive assessment of your property.
Snagging Survey In London

Snagging Survey In Plymouth

Snagging Survey In Liverpool

Snagging Survey In Glasgow

Snagging Survey In Sheffield

Snagging Survey In Edinburgh

Snagging Survey In Coventry

Snagging Survey In Bradford

Snagging Survey In Manchester

Snagging Survey In Birmingham

Snagging Survey In Bristol

Snagging Survey In Oxford

Snagging Survey In Leicester

Snagging Survey In Newcastle

Snagging Survey In Leeds

Snagging Survey In Southampton

Snagging Survey In Cardiff

Snagging Survey In Nottingham

Snagging Survey In Norwich

Snagging Survey In Brighton

Snagging Survey In Derby

Snagging Survey In Portsmouth

Snagging Survey In Northampton

Snagging Survey In Milton Keynes

Snagging Survey In Bournemouth

Snagging Survey In Bolton

Snagging Survey In Swansea

Snagging Survey In Swindon

Snagging Survey In Peterborough

Snagging Survey In Wolverhampton

Professional new build inspections in Ottery St Mary and East Devon. Get your snagging survey booked today.
Get A Quote & BookMost surveyors take 1-2 days to quote.
We'll price your survey in seconds.
Most surveyors take 1-2 days to quote.
We'll price your survey in seconds.





Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.