Protecting your purchase in Ottery St Mary and the surrounding EX11 area








The EX11 postcode covers Ottery St Mary and the surrounding parishes in the heart of East Devon. With an average sold price of £466,845 over the last 12 months, buying a home here represents a significant financial commitment - and one that deserves the protection of a thorough independent survey before you exchange contracts. The Level 2 HomeBuyer Survey we carry out gives you a clear, professional assessment of the property's condition, identifying defects, risks, and items that need attention.
Ottery St Mary is a historic market town with a character unlike almost anywhere else in Devon. The town contains a large Conservation Area and a substantial number of listed buildings, from the Grade I listed Church of St Mary to the Grade II* listed Chanter's House. A town with this depth of architectural history means a high proportion of properties are old, traditional in construction, and potentially carrying the kinds of defects that only a trained surveyor's eye will catch. Our assessors are experienced in evaluating traditional stone and brick properties, slate roofs, and older construction methods common to East Devon.
We operate throughout the EX11 area, covering Ottery St Mary, West Hill, Tipton St John, Newton Poppleford, and the surrounding villages. Once you have an accepted offer, we can usually schedule your survey within a few days. Our report is written in plain English so you can understand exactly what we found, what it means for your purchase, and what action - if any - you should take next.

£466,845
Average House Price
£640,665
Average Detached Price
Most common sold type
£303,363
Average Semi-Detached
Based on last 12 months
From £400
Survey Cost
RICS Level 2 HomeBuyer
Many
Listed Buildings
Large Conservation Area
Ottery St Mary has been a settlement for over a thousand years. Archaeological excavations in the town have uncovered a medieval longhouse dating to AD 1250-1350, and the surrounding area has properties spanning every era of construction from the medieval period right through to modern new builds on the edge of town. When you are buying in EX11, the age and construction method of the property you have chosen will make a significant difference to the risks you face. Our RICS Level 2 survey is designed precisely to identify those risks before you commit.
The geology of the East Hill area of EX11 includes Upper Greensand sandstone of Cretaceous age, capped by clay, silt, sand, and gravel from the Quaternary Clay-With-Flints Formation. The presence of clay in the local geology is relevant because clay soils are subject to shrink-swell movement - they expand when wet and contract when dry, which over time can contribute to foundation movement and subsidence in properties built on or near these soils. Our inspectors will check for signs of structural movement, cracking, and settlement during the survey.
Ottery St Mary sits on the River Otter, and properties close to the river carry a real risk of fluvial flooding. This is not a theoretical concern - the River Otter regularly rises after heavy rainfall, and low-lying properties in and around the town can be affected. We will note flood risk in our report and recommend you check the property's specific flood risk designation with the Environment Agency before proceeding. For properties near the river, knowing the flood history and flood zone classification is essential information before you buy.
Beyond geological and flooding risks, many properties in EX11 are genuinely old. Traditional construction in East Devon typically involves solid stone or brick walls, lime mortar, and slate roofs - all of which require specialist knowledge to assess correctly. Unlike modern cavity wall construction, older solid-wall properties manage moisture differently, and damp can present itself in ways that are easy to misinterpret without the right training. Our assessors work with traditional construction regularly and understand how to read the signs.
Every inspection we carry out follows the RICS Home Survey Standard, giving you a comprehensive visual inspection of all accessible parts of the property. We assess the roof structure and covering, chimney stacks and flashings, external walls and pointing, windows and external joinery, internal walls, ceilings and floors, roof void and cellar if accessible, drainage, and all permanent outbuildings. Each element is rated using a traffic light system - Condition Rating 1 (no immediate action needed), Condition Rating 2 (repairs or maintenance required), or Condition Rating 3 (urgent attention needed).
The Condition Rating 3 sections of the report are where you need to pay close attention. These are the items that could cost significant money to repair, or that could affect the safety or habitability of the property. We describe exactly what we found, why we have rated it as we have, and what next steps we recommend - whether that is getting a specialist contractor to give you a quote, seeking further investigation, or renegotiating the purchase price to reflect the cost of works needed.

Ottery St Mary is one of the more historically significant towns in East Devon, and a large part of the town sits within a designated Conservation Area. Within that Conservation Area are numerous listed buildings of different grades, including the Grade I listed Church of St Mary, the Grade II* listed Chanter's House, and a range of Grade II listed properties on Silver Street, Gold Street, Cornhill, Paternoster Row, Alfington Road, and Mill Street. Knightstone Manor, built in 1380, is considered one of the best-preserved medieval houses in Great Britain and is also located in this area.
If you are buying a listed building or a property within the Conservation Area, a RICS Level 2 survey will give you a good baseline assessment of condition. However, for Grade I or Grade II* listed buildings, or properties that have undergone significant alterations using non-traditional materials, we recommend considering a RICS Level 3 Building Survey instead. The Level 3 survey provides a far more detailed investigation and is better suited to complex older structures where understanding the construction method and the history of alterations is essential to interpreting what the surveyor finds.
Properties in the Conservation Area that are not listed still benefit from a survey that understands traditional construction. Many unlisted properties in the town centre were built in the 18th and 19th centuries using materials and techniques that are very different from post-war construction. Solid brick walls, lime plaster, and timber suspended floors all need to be read correctly to distinguish normal historic behaviour from genuine defects. Our assessors bring that understanding to every inspection we carry out in the EX11 area.
Source: Zoopla/HM Land Registry data, last 12 months. EX11 postcode area.
Every survey we carry out in the EX11 area is conducted by a qualified RICS member. Our chartered surveyors hold professional qualifications that require years of training and practical experience, and they are bound by the RICS Code of Conduct, which requires them to act with integrity and provide independent, impartial assessments. When you receive a survey from us, you can be confident that the findings reflect what our surveyor actually found - not what anyone else in the transaction wants you to hear.
We specifically allocate surveyors with experience of traditional East Devon construction to our EX11 instructions. This matters because the way lime mortar behaves, how solid-wall damp presents, and what constitutes acceptable movement in a 200-year-old terrace is genuinely different from what you would expect in a 1970s semi-detached. Our assessors working in this area understand the local building stock and can give you properly contextualised findings rather than generic observations.
After the inspection, you receive your report in a clear, structured format within two to three working days. Our surveyor is available to discuss the findings with you by phone or email - and most clients find that a 10-minute call to go through the key points helps them understand what the report means in practical terms and what their options are. We want you to feel fully informed before you make any decisions.

Ottery St Mary sits on the River Otter, and properties close to the riverbank can be in Flood Zone 2 or Flood Zone 3 as designated by the Environment Agency. Our RICS Level 2 survey will flag external evidence of flooding such as tide marks, high-water damage, or flood-resistant materials, but a full environmental flood risk search through your conveyancer is strongly recommended for any property within a few hundred metres of the river. Flood insurance can be significantly more expensive - or harder to obtain - for properties in the higher flood zones, so understanding the specific risk for your chosen property before you exchange is essential. We recommend you raise this with your conveyancer early in the process.
Both surveys are carried out by RICS qualified chartered surveyors. If unsure which level is appropriate for your property, contact us and we will advise you.
When we arrive at the property for your Level 2 survey, our inspector typically spends two to four hours on site depending on the size and complexity of the property. We start with a systematic external inspection, working around the entire perimeter of the property and noting the condition of the roof, external walls, windows, doors, and drainage. We use binoculars to inspect roof coverings and chimney stacks where access is not practicable, and we photograph all notable defects so that the report is illustrated and clear.
The internal inspection covers every room in the property, plus any accessible roof void, cellar, or undercroft. We take damp meter readings in areas prone to moisture - particularly around external walls at low level, beneath window boards, and in rooms with external corners - and we inspect the floor structure wherever access is available. In a property with original timber suspended floors, we check for signs of rot and pest damage, which are common issues in older East Devon properties where ventilation beneath the floors has been obstructed over the years.

New build activity in EX11 has been ongoing in recent years. Bovis Homes has developed Kings Reach and Salston Grange in Ottery St Mary, offering 2 to 5 bedroom houses from around £225,995. Otter View on Mill Street - a small development of just 8 properties with 3 and 4 bedroom homes - has also been marketed in the area. New build properties are typically sold with a developer's warranty such as NHBC Buildmark, but a new build snagging survey carried out before legal completion is still a wise investment, as it documents any defects that the developer is responsible for rectifying before you move in.
For new builds, a separate snagging inspection is more appropriate than a RICS Level 2 survey, as the construction is modern and the focus is on identifying incomplete or substandard work rather than assessing long-term condition. However, if you are buying a property that is only a few years old on one of these developments but is being sold second-hand, a RICS Level 2 survey is still worthwhile - particularly to check that any defects identified at the time of original sale were properly remedied and that no new issues have emerged since the developer's warranty period ended.
The cost of a RICS Level 2 HomeBuyer Survey in EX11 depends primarily on the value and size of the property. Nationally, the average cost of a Level 2 survey is around £455, with a typical range of £400 to £639 for standard residential properties. For higher-value properties in EX11 - where the average detached house price is £640,665 - the survey cost will sit at the upper end of this range. Properties priced above £500,000 average around £586 for a Level 2 survey.
To put the cost in context: a RICS Level 2 survey will often pay for itself many times over. If our inspector identifies a defect such as a failing flat roof, signs of damp penetration, or structural cracking, you have the information you need to renegotiate the purchase price, ask the vendor to carry out repairs before completion, or simply make an informed decision about whether to proceed. The cost of a survey is a fraction of the cost of discovering a major defect after you have moved in and the conveyancing is done.
Use our online quote tool to get an instant price for your RICS Level 2 survey in EX11. Enter the property address and value and we will give you a fixed fee with no hidden extras.
Once you are happy with the quote, confirm your booking online. We will contact the estate agent directly to arrange access to the property, saving you the time and hassle of coordinating.
Our RICS qualified surveyor visits the property and carries out a thorough inspection, typically taking two to four hours. You do not need to be present, though you are welcome to attend.
We deliver your RICS Level 2 HomeBuyer Survey report within two to three working days of the inspection. Your surveyor is available to talk through the findings by phone or email.
The HomeBuyer Survey in EX11 typically costs between £400 and £600, depending on the size and value of the property. The national average is around £455. For higher-value properties in Ottery St Mary, where average detached prices reach £640,665, you would expect to pay towards the upper end of this range. All our prices include VAT and there are no additional charges unless you add optional extras. You can get an exact quote for your property using our online tool.
The Level 2 HomeBuyer Survey is appropriate for most conventional properties in reasonable condition, including many older properties in EX11. However, if you are buying a listed building, a property in very poor condition, or a property constructed with unusual or non-standard materials, a RICS Level 3 Building Survey would give you more detailed information. Ottery St Mary has a significant number of listed buildings and Conservation Area properties, so if your chosen property is among these, it is worth discussing the right survey level with us before you book. We are happy to advise based on what you tell us about the property.
The on-site inspection for a RICS Level 2 survey typically takes between two and four hours, depending on the size and complexity of the property. A standard two or three bedroom terraced house in Ottery St Mary will be at the shorter end; a larger detached property with outbuildings and a more complex roof structure will take longer. Once the inspection is complete, we deliver the written report within two to three working days. If you need the report sooner - for example if you are approaching an exchange deadline - contact us and we will do our best to accommodate you.
The main risks we look for in EX11 properties include damp in older solid-walled buildings, structural movement associated with the local clay-based geology (which has shrink-swell potential), flood risk for properties near the River Otter, and roof defects in older properties with traditional slate or tile coverings. The Conservation Area contains many properties that have had alterations over the centuries, and checking that those alterations have been carried out properly is an important part of our inspection. We also check for signs of timber decay in suspended floors and roof structures, which is a known issue in some older East Devon properties.
New build properties in EX11 - such as the Bovis Homes developments at Kings Reach and Salston Grange in Ottery St Mary - are sold with a developer's structural warranty that covers major defects for up to 10 years. However, a snagging inspection before legal completion is still strongly recommended to identify incomplete or substandard workmanship that the developer should remedy at their cost. A RICS Level 2 survey is not typically used for brand new properties; instead, a dedicated new build snagging survey is the right product. If you are buying a relatively new property second-hand, a Level 2 survey is appropriate.
You are welcome to attend the survey inspection at your EX11 property, though it is not required. Many buyers prefer to attend, particularly if they want to ask the surveyor questions in person about specific areas of concern they have noticed during viewings. If you do attend, we ask that you follow the surveyor's lead and allow them to carry out the inspection without interruption, as they need to work through the property systematically. A brief conversation at the end of the inspection is usually the best opportunity to ask questions, and your surveyor will also be available by phone after the report is delivered.
If the RICS Level 2 survey identifies significant defects - rated Condition Rating 3 in the report - you have several options. You can renegotiate the purchase price with the vendor to reflect the cost of remedial works, ask the vendor to carry out repairs before completion, obtain specialist contractor quotes and use these to inform your negotiations, or in serious cases decide not to proceed with the purchase. The survey report gives you leverage in the transaction because it is an independent professional assessment. Our surveyor is available to talk you through the findings and help you understand what the practical implications are for your situation in EX11.
Our full range of property surveys covering Ottery St Mary and the EX11 area
From £600
Detailed investigation for older, listed, or complex properties in EX11
From £60
Energy Performance Certificate for sale, rent, or mortgage purposes
From £300
Pre-completion inspection for new build properties in EX11
From £150
Check the safety and condition of the electrical installation
From £60
Annual gas safety inspection and certificate for EX11 properties
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Protecting your purchase in Ottery St Mary and the surrounding EX11 area
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.