RICS Red Book compliant valuations accepted by Homes England. Required when repaying your equity loan or selling your Help to Buy property.








If you own a Help to Buy property in E16 3 and are looking to repay your equity loan, sell your home, or remortgage, you will need a RICS Red Book valuation. This valuation is a mandatory requirement from Homes England and must be carried out by a registered valuer. Our team of RICS-regulated surveyors provide valuations throughout Custom House and the wider E16 area, delivering reports that meet the strict requirements set by the Help to Buy agency.
The E16 3 postcode covers the Custom House area alongside the Royal Docks, a rapidly transforming part of East London. With average property prices around £412,500 and a strong new-build market driven by developments like Royal Albert Wharf and Pontoon Reach, the area has seen significant Help to Buy uptake. Whether your property is a modern apartment purchased through the scheme or a traditional Victorian conversion, we provide independent valuations that give you the clarity needed for your next steps. Our valuations start from just £300, with typical completion within 5-7 working days.

£412,500
Average Property Price
+2.5%
12-Month Price Change
250+
Recent Sales Volume
70%
Flats in Area
Help to Buy equity loans were designed to help first-time buyers get onto the property ladder, and in the E16 3 area, this scheme proved particularly popular given the concentration of new build developments. Properties purchased through Help to Buy in this area typically ranged from £350,000 to £600,000, reflecting the predominantly flat-based market. When you come to repay your equity loan or sell your property, Homes England requires an independent RICS valuation to determine how much of your initial loan you need to repay - typically 20% of the property's current market value in London. The scheme was especially attractive in Custom House and the Royal Docks area because of the many new apartment developments that launched with Help to Buy options, particularly from developers like Ballymore, Redrow, and Notting Hill Genesis.
The valuation process for Help to Buy properties in Custom House follows strict guidelines set out in the RICS Red Book. Our surveyor will inspect your property, assess its current condition, and compare it against recent sales of similar properties in the E16 3 area. The report must be addressed specifically to Homes England and remains valid for three months from the date of inspection. This timeframe is important if you are planning a sale or remortgage, as you will need to ensure the valuation remains current throughout your transaction. Our valuers draw on comprehensive data from the local E16 3 market, including recent sales at developments such as Minoco Wharf and Royal Albert Wharf, to ensure the valuation reflects current market conditions.
One important consideration for E16 3 property owners is that the valuation reflects the property in its current condition. Any improvements you have made to the property since purchase may not be included in the valuation unless they were carried out with funds from the equity loan. Our surveyors are experienced in assessing the local market and understand the factors that influence property values in this part of Newham, from proximity to London City Airport and the ExCeL Centre to the ongoing regeneration around Royal Docks. The area benefits greatly from its transport links to Canary Wharf and the City of London, which makes it attractive to commuters and contributes to steady property value growth.
The Custom House and Royal Docks area has undergone massive transformation over the past two decades, with regeneration projects creating thousands of new homes. Many of these properties were sold through the Help to Buy scheme, making E16 3 one of the boroughs with the highest concentration of equity loans in London. If you are one of these homeowners, understanding your obligations repaying the equity loan is essential. The valuation we provide gives you the official market value that Homes England uses to calculate your repayment amount.
For those looking to sell their Help to Buy property in E16 3, the valuation is the first step in the process. The amount you repay to Homes England is tied directly to the current market value of your home, so knowing this figure early helps you plan your finances and understand how much equity you will have left after the sale. With property prices in the area having increased by approximately 2.5% over the last 12 months, many homeowners may find their property has appreciated significantly since purchase. Flats in the area have seen particularly strong growth, with values increasing by around 2.2% annually.
Remortgaging is another common reason homeowners in E16 3 need a Help to Buy valuation. As fixed-rate deals come to an end, many want to move to a standard mortgage product now that they have built up enough equity. The valuation report we provide is accepted by all major lenders and gives you the independent assessment needed to secure your next mortgage deal. Our team understands the urgency often involved in these situations and prioritises quick turnaround times to keep your transaction on track.
Source: Land Registry, Rightmove, Zoopla 2024
Select your property type and choose a convenient appointment time. We offer flexible slots throughout E16 3, including weekend inspections if needed. Our online booking system shows available times across the Custom House and Royal Docks areas, making it easy to find a slot that fits your schedule.
Our RICS surveyor visits your property to assess its condition, measure the floor area, and take photographs. The inspection typically takes 30-60 minutes for flats and houses. Our valuer will examine all accessible areas, including the exterior where applicable, and note any issues that might affect market value such as damp, structural movement, or renovation work.
We prepare your Red Book compliant valuation report, addressing it to Homes England. This includes comparable evidence from the local E16 3 market and details any relevant property issues. The report includes a thorough analysis of recent sales in your development and the wider E16 3 area, ensuring the valuation reflects real market activity.
Your completed valuation is sent to you via email, usually within 5-7 working days of the inspection. We also send a copy directly to your lender if required. The report is formatted according to Homes England requirements and can be submitted immediately for your equity loan redemption or sale process.
Help to Buy valuations are valid for three months. If your transaction is delayed, you may need a re-inspection or updated valuation. Book your valuation when you are confident your sale or redemption will complete within this window to avoid additional costs.
The E16 3 area features a diverse mix of construction types that reflect its historical development and recent regeneration. Approximately 15% of properties in Custom House and the surrounding area were built before 1919, typically featuring Victorian and Edwardian red brick or yellow stock brick construction with load-bearing masonry walls, timber floor joists, and slate or tile roofs. These traditional properties can be found in the older parts of Custom House, though many have undergone modernisation over the years. Understanding the construction type is important for our valuation, as older properties may have different maintenance requirements and potential issues related to their age.
Around 50% of the housing stock in E16 3 was built after 1980, largely due to significant regeneration and new build activity in recent decades. Modern developments in the area, including those at Royal Albert Wharf, Pontoon Reach, and Minoco Wharf, typically feature steel or concrete frame construction with lightweight infill panels and various cladding systems. These contemporary apartment buildings often incorporate modern insulation techniques and composite cladding materials. Our valuers are familiar with all these construction methods and understand how they affect both market value and the condition assessment.
Post-war properties in E16 3, comprising about 25% of the housing stock, were built between 1945 and 1980 and often feature concrete frame construction with brick infill and flat roofs. Some system-built housing from this period may have specific structural considerations that our surveyors take into account during the valuation. The variety of construction types across the E16 3 postcode means that every valuation requires an individual assessment, and our local knowledge ensures we consider all relevant factors specific to your property's building method.
Properties in the E16 3 area face several local factors that can influence their market value and the valuation outcome. The underlying geology of Custom House is primarily London Clay, which presents a moderate to high shrink-swell risk. This means clay in the ground expands when wet and contracts during dry periods, potentially affecting foundations - particularly for older properties built before modern foundation designs were standard. Our surveyors will note any signs of subsidence, movement, or structural stress that could impact the valuation. Properties with shallow foundations, common in Victorian and Edwardian builds, are most susceptible to this issue, especially during prolonged dry spells or where trees are planted nearby.
Flood risk is another consideration for properties in E16 3. Being close to the River Thames and the Royal Docks, certain areas experience moderate to high surface water flood risk during heavy rainfall. While significant flood defence infrastructure is in place, properties in lower-lying areas near the docks may see this reflected in their valuation. The proximity to water also means some properties benefit from views and waterside locations, which can positively influence value. Our valuation report will note any flood risk but also acknowledge positive factors such as waterside premiums that often apply to properties with desirable views across the docks.
For newer properties purchased through Help to Buy, common issues identified during valuations include defects in cladding or external finishes, inadequate sound insulation between flats, and problems with communal service charges. Many of the developments in the area, including those by Ballymore, Redrow, and Notting Hill Genesis, were built in the last two decades and may have typical new-build snagging issues. Our valuers are familiar with these developments and can assess how such issues affect market value. We have valued numerous properties at Royal Albert Wharf and Minoco Wharf, giving us insight into the specific factors that influence value in these modern apartment complexes.
Older properties in E16 3 may present different challenges, including rising or penetrating damp, timber defects such as rot or woodworm, cracked plasterwork from settlement, outdated electrical wiring and plumbing, and roof defects. Our surveyors assess each property individually, noting any issues that might affect value while also considering the overall condition and location advantages that properties in this area offer. The strong local employment connections to Canary Wharf, the City of London, and the ExCeL Exhibition Centre continue to support property values despite these potential issues.
A Help to Buy valuation is a RICS Red Book compliant property valuation required by Homes England when you want to repay your equity loan, sell your property, or remortgage. The valuation determines the current market value of your home, which calculates the amount of equity loan you need to repay - typically 20% of the property value in London. For example, if your E16 3 property is valued at £450,000, your equity loan repayment would be approximately £90,000 plus any accumulated interest. The valuation must be carried out by a RICS-regulated surveyor and the report addressed specifically to Homes England.
Help to Buy valuations in E16 3 start from £300 for standard properties. The exact fee depends on factors such as property type, size, and whether it is a flat or house. For larger properties or those in premium developments such as Minoco Wharf or Royal Albert Wharf, the fee may be higher. We provide clear pricing before you book, with no hidden fees. The valuation includes a thorough inspection, market research specific to the E16 3 area, and a report that meets all Homes England requirements.
Your valuation report must be addressed to Homes England (the government agency that administered the Help to Buy scheme). It must be carried out by a RICS-regulated surveyor and comply with the Red Book valuation standards. Our reports meet these requirements and are accepted by all major lenders and the Help to Buy agency. Whether you are working with a high street bank, a specialist lender, or directly with Homes England for your equity loan redemption, our valuation will be accepted as part of your transaction.
Help to Buy valuations remain valid for three months from the date of inspection. If your transaction extends beyond this period, you may need to commission an updated valuation. This is an important consideration when timing your valuation with your planned sale or redemption. We recommend booking your valuation when you have a firm completion date in mind, allowing sufficient time for the process to complete within the validity window. If delays occur, we can often arrange a re-inspection at a reduced cost to update the report.
Generally, improvements made to your Help to Buy property without using the equity loan may not be included in the valuation. The valuation reflects the property as it was when purchased through the scheme, plus any changes funded by the equity loan. However, our valuers will note the property's actual condition and recent comparable sales in the E16 3 area. If you have made significant improvements such as a new kitchen or bathroom, these may be reflected to some extent in the comparable evidence, particularly if similar properties have sold with similar improvements in your development.
Yes, many homeowners use their Help to Buy valuation report when remortgaging to a standard mortgage product. However, your lender may require their own valuation. The Homes England-compliant report provides an independent market valuation that most lenders will accept as part of their underwriting process. With the current strong market in E16 3, with flats seeing around 2.2% annual growth and the area benefiting from ongoing regeneration around Royal Docks, many homeowners find their property has increased significantly in value since purchase, potentially removing the need for lender-driven valuations.
If the current market value of your E16 3 property is lower than when you purchased it through Help to Buy, you will need to repay less of the equity loan percentage-wise, though the calculation is based on the current value. The valuation we provide will give you an accurate current market figure, and Homes England will calculate your repayment amount based on this. While the E16 3 area has seen steady growth of around 2.5% annually, market conditions can vary, and our independent valuation ensures you know exactly where you stand before proceeding with your sale or redemption.
No, you do not need to vacate the property for the valuation inspection. Our surveyor will need access to all rooms and any accessible loft or basement areas, but you can remain in the property during the inspection. For flats in developments like Royal Albert Wharf or Pontoon Reach, we may also need to photograph communal areas. We recommend ensuring the surveyor has clear access to all areas and that any pets are secured. The inspection typically takes 30-60 minutes depending on property size.
Our team has extensive experience valuing properties throughout E16 3 and the wider Newham area. We understand the local market dynamics, from the Victorian conversions in Custom House to the modern apartments at Royal Albert Wharf and Minoco Wharf. Every valuation is carried out by a qualified RICS valuer who will provide an objective assessment of your property's worth. Our valuers have completed numerous surveys in the area and understand the specific factors that drive value in this part of East London, including the proximity to Canary Wharf and the ongoing regeneration around Royal Docks.
We know that Help to Buy valuations often come at stressful times, whether you are ready to move on, want to refinance, or simply need to understand your position with the equity loan. Our straightforward booking process, clear pricing, and fast turnaround times mean you get the information you need without delay. Reports are delivered electronically, with hard copies available on request. With properties in E16 3 ranging from traditional Victorian conversions to modern waterside apartments, we have the local expertise to ensure your valuation is accurate and meets all Homes England requirements.

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RICS Red Book compliant valuations accepted by Homes England. Required when repaying your equity loan or selling your Help to Buy property.
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Homemove is a trading name of HM Haus Group Ltd (Company No. 13873779, registered in England & Wales). Homemove Mortgages Ltd (Company No. 15947693) is an Appointed Representative of TMG Direct Limited, trading as TMG Mortgage Network, which is authorised and regulated by the Financial Conduct Authority (FRN 786245). Homemove Mortgages Ltd is entered on the FCA Register as an Appointed Representative (FRN 1022429). You can check registrations at NewRegister or by calling 0800 111 6768.